Blayne O'Brien

A reliable, patient, and caring individual with strong customer service and communication skills, returning to work with a positive attitude and willingness to learn. Experienced in working independently and as part of a team, with the ability to remain calm and professional in busy or challenging situations. Committed to providing excellent care and support to customers and clients, with a friendly approach and good organisational skills.

Flexible, dependable, and open to training and development opportunities within care and customer service roles.

Market Researcher - RLM Group - Northeast England

(2026-01)

• Conducting market research and customer surveys
• Communicating professionally with members of the public
• Recording and reporting information accurately
• Working independently and meeting targets

Nursing Assistant - CNTW

(2020-03 - 2025-12)

• Supporting patients with personal care and daily living tasks
• Assisting healthcare staff in delivering high-quality care
• Maintaining patient dignity, safety, and confidentiality
• Building positive relationships with patients and colleagues

Support Worker - Direct Payments - South Shields

(2019-10 - 2020-02)

• Providing one-to-one support within the community
• Assisting with daily activities and promoting independence
• Offering emotional support and companionship
• Supporting with appointments and social activities

Support Worker - NHS Highland - Isle of Skye

(2018-04 - 2019-01)

• Supporting individuals with care needs in a healthcare setting
• Assisting with personal care and mobility support
• Encouraging independence and wellbeing
• Working as part of a multidisciplinary team

Support Worker - St Anne's Community Services - South Shields

(2015-08 - 2018-03)

• Supporting vulnerable adults with daily living activities
• Promoting independence and choice
• Maintaining accurate care records
• Providing emotional and practical support in line with care plans

NVQ Level 2 - Health and Social Care