Blessing Mbozo

A dedicated worker with a strong dedication to customer service and good cleanliness. I display good patience under pressure, handling stress, and perseverance. Proven ability in clear communication, collaboration and teamwork. I am passionate about delivering excellent customer service while managing stress effectively alongside searching for opportunities to further my knowledge in any sector whilst adding value to a company.

Popeyes worker - Popeyes - Wednesbury, Uk

(2025-05)

• Taking orders
• Handling cash
• Operate drive-thru
• Prepare food
• Deal with complaints made by customers

Food and Beverage Assistant - Park Inn by Raddison - Walsall, UK

(2023-06 - 2025-01)

Working in the Park Inn has been an amazing experience; the capability to handle visitor issues contributed to a massive reduction in reports.

• Upheld hygiene standards, resulting in optimal food safety conditions.
• Served multiple courses promptly to maintain smooth kitchen and waiting operations.
• Greeted customers, presented menus and shared information about available special items.

Sales Assistant - JD Sports Fashion - Wednesbury, UK

(2022-11 - 2022-12)

• Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
• Fostered a welcoming store environment by maintaining clean and well-organised displays. Assisted customers in locating specific items to boost satisfaction.
• Utilised excellent communication skills to provide detailed product information.

Chip shop worker - MOTHER HUBBARDS - Walsall, Uk

(2022-09 - 2022-10)

• Delivered personalised customer service with a smile to promote return custom.
• Created positive relationships with customers to enhance loyalty and retention.
• Resolved customer complaints and process issues with proactive problem-solving skills.

Warehouse Worker - DX - Willenhall, UK

(2022-06 - 2022-07)

• Picked and dispatched high-volume orders accurately.
• Keep the warehouse clean, ensuring a safe working environment.
• Obeyed weight restrictions when loading cargo into transport.

Bachelor's degree - Criminology - Newman University (2023-09)

A-Level or equivalent - Public services and Criminology - Sandwell College (2021-09 - 2023-06)