Customer Service Assistant - Crumblemania
(2026-01)
- Serving customers and providing excellent customer service
- Taking orders and putting them through the till system accurately
- Answering any questions around dietary requirements
- Making sure the space is clean and tidy, maintaining health and hygiene standards
IT Support & Device Preparation Assistant - Community Tech AID
(2025-10 - 2026-01)
- Carried out structured assessment checks on laptops and devices including Dell, Dynabook (Tecra), MacBook and HP models
- Checked device functionality including passwords, speakers, cameras, buttons, cables and physical condition
- Performed software and system quality checks, ensuring devices met required standards before allocation
- Completed data security tasks, including wiping data from hard drives in line with security procedures
- Updated internal tracking systems using spreadsheets, recording assessment outcomes and notes accurately
- Labelled phone and laptop devices and organised stock, including preparing unusable devices for recycling
- Followed clear step-by-step processes and completed checks within timeframes (10–15 minutes per device)
- Worked as part of a team of 10, communicating effectively and following guidance from supervisors
Customer Service Assistant - Sense Charity Shop Peckham
(2024-09)
- Assisted colleagues in organising and sorting the different bags that get sent to the charity
- Organised new clothes and placed them in size order
- Ensured that the shop floor is clean and tidy, as well as making all clothing was hung correctly
- Created a space for children's clothing and put together the toys, books and DVDs on the Childrens shelf
- Greeted up to 50 customers per day, offering them a warm welcome and asking if they need any assistance
- Organised the shoe section and separated the Men's and Women's shoes, as well as put them in size order
- Assisted colleagues in alphabetising the book section, as well as the CD/DVD section
- Organised the gaming section and other items that are donated, such as plates, cups, statues, and flowers
General Assistant - The Big Yellow Storage, Elmers End
(2024-01 - 2024-04)
- Utilised the 'Space man' IT system for data entry and inventory management
- Conducted daily safety and stock checks, ensuring a safe and well-stocked environment
- Performed cleaning duties and participated in health and safety training
Reception Assistant - Children's Outpatients - King's College Hospital, London - London
(2023-04 - 2023-07)
- Welcomed and checked in patients using InTouch
- Updated patient contact details and managed appointment schedules
- Ensured confidentiality of sensitive data in compliance with NHS standards
- Organised and sent out patient appointment letters
- Addressed patient and visitor requests at the front desk
- Performed general administrative duties including printing and filing
- Collaborated closely with the office manager
Administration Assistant - Day Surgery - King's College Hospital, London - London
(2023-01 - 2023-03)
- Greeted visitors and directed them appropriately
- Answered and made phone calls professionally
- Prepared patient paperwork for clinical teams
- Booked patient transport and ensured timely arrangements
- Safeguarded patient data in compliance with NHS guidelines
- Assisted in preparing patient areas post-operation
Administration Assistant, Therapies Department - King's College Hospital, London - London
(2022-09 - 2022-12)
- Managed telephones and appointment scheduling using PIMS and EPR
- Sent out patient appointment letters and maintained clean reception areas
- Checked in patients for their appointments and provided necessary assistance
