Bobbin Mathews Thomas

Although I do not have direct experience in hospitality, my previous jobs have provided me with 15 years of dedicated service in the healthcare sector in the UK, during which I developed a strong work ethic, excellent time management, and a keen eye for detail. These skills are highly transferable and well-suited to the fast-paced, accuracy-driven environment of the Hospitality Industry. As a carer, I consistently demonstrated reliability, punctuality and the ability to follow detailed care plans under pressure.

My role requires exceptionally organisational skills, physical stamina and the ability to work both independently and as part of a team, all of which are important skills for the role of mail sorter. I am confident that my strong sense of responsibility, dedication to high standards and willingness to adapt will make me valuable addition to your team. I am enthusiastic about the opportunity to start a new chapter in Hospitality to support the vital service you provide to communities across the UK.

Network Marketing - Self-employed

(2021)

Currently running my own business part-time in Network Marketing

Team Leader - FordingBridge Care Home (Specialist Dementia Care Services), Sentinel Health Care Ltd - Hampshire

(2017-01)

• Assisted nursing staff in doing in assessing Service Users and formulating care plans and carrying out Mental Capacity Assessments in the care home
• Assessed the strengths of each resident and the barriers they face to achieve the outcome they want, aiming to improve the quality of their life
• Established rapport with the family members of the service user and identified the client's needs, the outcome the service user wants to achieve, and liaised with community organisations like Age UK or local charities to meet the service user's needs
• Carried out Risk assessment and formulated risk management plans

Senior Support Worker - Thornfield Care home - Lymington, Hampshire

(2016-03 - 2017-01)

• Assisted the manager or the team leader to write the care plan, including identifying needs of the clients, incontinence care, medical needs, family relationship, mobility needs and assessing the capacity of the individual and the outcome that the service user needs to achieve to perform in day-to-day life

Care Assistant - Birchy Hill Care Home - Sway, Hampshire

(2011-01 - 2016-03)

• Ensured personal care of service users is met, identify the care needs like mobility issues, self-neglect or aggression and formulate a management plan to address the identified risk
• Assessed care and support needs of service users and identified the outcome they wish to achieve in day-to-day life, like watching their favourite TV programmes, meeting a friend once a week or contacting a family member
• Met with family members of clients and collected information, history, their wishes, views, beliefs, etc, to record in the care plan to achieve the outcome the service user likes to receive
• Enabled each individual to judge their wellbeing and the outcome they like to achieve in their life, like participating in social activities, encouraging community participation
• Wrote incident report and accident report about the fall of the clients, including the cause of the fall, sustained injuries, bruises and management plan to avoid in future, like a hour close monitoring chart and avoid the restrictions which cause hazards to the client and also collected the information from the other care staff
• Carried out risk assessment and formulated plans to minimise falls, and applied management techniques like removing footwear or putting correct size footwear
• Attended supervision with the manager and took the feedback to improve the work. Reflected on the work and contributed to the service delivery
• Reported unwitnessed bruises, falls and reported as part of safeguarding and sent the information to the local authority

Master's degree - Social Work, Medical and Psychiatric Social Work - Mahatma Gandhi University (2005 - 2007)

Works skills and Work experience programme - Crest School of English (2010 - 2012)

Bachelor's degree - English - Mahatma Gandhi University (2002 - 2005)