Boby Thomas

More than 20 years experienced and detail-oriented administrative professional with a strong background in secretarial tasks and medical administration. Proven ability to support Hospital Director, Head of the Psychiatry Department, Administrative Director and all hospital departments units like Rehab, Geriatric, Forensic, Addiction, Child and Adolescents, Day Care, Sleep Unit, Radiology, Laboratory, Pharmacy, Medical Records-File Section, Psychology, Nursing, Social Work, Casualty OPD Medical Boards, Maintenance, House Keeping and Public Relation. Skilled in maintaining effective communication between hospital departments, academic institutions, and medical staff.

Adept at assisting medical students and tutors in clinical rotations, problem-based learning, case conferences and student's semester and final exams. Highly trained in performing as a Simulated Patient for various mental illnesses. Key liaison ensuring seamless coordination between university academic staff, hospital doctors, nursing staff, patients, and medical students.

Proficient in typing certificates, reference letters, and good conduct certificates for medical personnel. Experienced in organizing and supporting hospital committees, CME meetings, and drug company-sponsored programs. Competent in troubleshooting computer-related issues and managing conference hall equipment.

Administrative Assistant/Medical Secretary - MINISTRY OF HEALTH- KUWAIT CENTER FOR MENTAL HEALTH - Kuwait

(2002-08 - 2024-05)

• Provided administrative support to all Medical Staff.
• Involved in many Secretarial tasks for the Hospital departments and Medical Board.
• Performed as a secretary to the initial Accreditation Committee at the hospital.
• Provided various Certificates and Reports for the patients thru typing.
• Maintained administrative communications between the different Hospital departments including the Head, KCMH, the Kuwait University Academic department, the Hospital Medical Director, and rest of the Hospital doctors.
• Coordinated Medical Students and Tutors by assisting in Clinical Rotations, Problem Based Learning, and Case Conferences at the hospital in liaison with Faculty of Medicine. Very well trained to perform in Case Conferences and Examinations as a Simulated Patient (SP) of various Mental illnesses.
• Liaised between the University Academic staff, Hospital doctors, Hospital Nursing staff, the Patients, and the medical students, which was critical in ensuring the medical students' clinical teaching.
• Typed experience certificates, reference letters, good conduct certificates for Doctors and Nurses.
• Assisted in different Hospital committees by making Agendas and Minutes.
• Arranged Projector, sound system in the Main Conference Hall for various meetings.
• Assisted Doctors and other staffs in Presentations.
• CME meetings of Doctors (Grand Rounds and Journal Clubs) at the Conference hall.
• Organized various hall bookings in the hospital.
• Assisted in taking attendance of the Journal Clubs and Grand Round meetings and issued CME certificates for the Doctors.
• Supported and assisted Drug Companies sponsored programs in the Hospital.
• Helped with troubleshooting various computer related issues in the Hospital Departments.

Help Desk Executive- Airline Computer Reservation System - AMADEUS INDIA - Trivandrum, Kerala, India

(1999-10 - 2002-04)

Customer Care Executive- Back Office support to Frequent Flyer Program - LUFTHANSA AIRLINE MILES & MORE, RDM INDIA PVT.LTD. - Delhi, India

(1997-12 - 1999-09)

Travel Assistant- Travel Desk assistance to customers for various Tour arrangement with Airline, Train, Bus and Car - HYATT REGENCY HOTEL, Travellite India LTD. - Delhi, India

(1995-02 - 1997-10)

Diploma - Computer Applications and Software Engineering - Computer College

Diploma - Airline Reservation & Ticketing (Airport Operation & Documentation, Reservation, Fare Construction & Computer Ticketing) - STATS School of Travel & Tourism Studies

Secondary School Leaving Certificate - Govt. of Kerala, India

Pre-Degree Examination - Mahatma Gandhi University