Contracts assistant
Send a job offer directly to this candidate
Motivated and reliable professional with nearly three years’ experience as a Contracts Assistant at Rentokil Property Care. Highly skilled in administration, scheduling, client coordination, and documentation management, with a strong focus on delivering excellent customer service. Proven ability to work efficiently in fast-paced, team-driven environments while building positive relationships with clients and colleagues.
FULL UK DRIVING LICENSE (CLEAN)
2016 – 2021
Maths & English GCSE
Clear & Professional Communication
Time Management & Organisation
Teamwork & Collaboration
Objection Handling & Negotiation
Administration & Documentation
Rentokil Property Care | January 2023 – Present
Provide administrative support for contracts, ensuring accurate documentation and timely processing
Coordinate job scheduling between clients, surveyors, and internal teams
Maintain accurate records, reports, and contract documentation
Build and maintain strong client relationships, contributing to high levels of customer satisfaction
Adapt working methods to meet individual client needs and service requirements
Completed ADP – Introduction to Sales
Achieved a Distinction – Level 2 Customer Service Apprenticeship
Effectively manage multiple tasks and deadlines in a fast-paced office environmentTelesales – Life Insurance
8–12 Months | Up to January 2023
Contacted customers to identify needs and recommend suitable life insurance products
Worked to clear sales targets while maintaining compliance and customer care standards
Handled objections confidently and provided clear, accurate information
Responded efficiently to customer queries and concerns to achieve positive outcomes
Multi-Trades Operative
Rowlands Remedials | 6 Months
Carried out a range of remedial and maintenance tasks across multiple trades
Assisted with basic plumbing, joinery, patch repairs, and general property maintenance
Worked on occupied properties, maintaining professionalism and cleanliness at all times
Followed health & safety procedures and company standards on all jobs
6 Months | Immediately After Leaving School
Assisted with plumbing installations, repairs, and maintenance work
Used hand and power tools safely and correctly
Supported experienced plumbers on domestic and commercial jobs
Developed a strong understanding of site safety and trade working practices
Strong active listening and clear information delivery
Able to adapt communication style to suit different audiences
Confident liaising between clients and internal teams
Experienced in overcoming objections and achieving positive outcomes
[Available upon request.]
