Business Systems Technician
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Well-rounded experience in a IT administrator role, deploying various administrative and analytical techniques to ensure IT issues we're resolved or escalated within agreed SLA's. Excellent at rapport-building with end users and third-party suppliers, avoiding any confusion or miscommunication. Demonstrated my ability in the planning, testing and implementation new IT solutions, whilst assessing risks such as user impact to acheive desired results.
Well-rounded professional with strong problem-solving qualities; always eager to discover and learn more.