Brandon Lee
Retail Assistant
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About
I am a passionate person that’s been driven to better myself at any given opportunity. My biggest strength is my eagerness to learn and grow as a person so that I can be the best and most successful version of myself for my family. I currently hold a 2:1 degree in Criminal Justice and hope to expand on that with other Skills and qualifications to better reflect who I am.
I am a deeply empathetic individual which I use to help others to the best of my ability. I have many years of social interactions through retail which has allowed me to understand a lot about individual needs and I then tailor myself to make people more confident in my ability to help them. I have been in many situations where I’ve had to think on my feet and be able to do risk assessments to protect the public and peers alike.
I spend a lot of time at work communicating with other stores and a central command to reduce risk of anti social behaviours and monitor known offenders. I am confident, I am willing to put in the work, and I am eager to learn.
Experience
Customer Assistant
Lidl - GainsboroughJune 2024 to Present
- Highly demanding, fast paced, efficient supermarket that requires high levels of standards.
- Time management and, physical and emotional strength.
- Confidence to be able to assure that we adhere to the law and do not allow sales of prohibited goods and substances to those who do not meet the minimum age.
- Being able to stay calm and efficient whilst under pressure with the public ranging from injury, suspected medical issues, complaints or theft.
- Upholding company policy.
- Working together with local shop watch to ensure known criminals are properly monitored.
- Ensuring quotas are met to the highest standards possible within the minimum amount of resources available.
Barista
Costa - MatlockJuly 2022 to November 2023
- Dealing with orders
- Handling complaints
- Fixing safety hazards
- Complying with company policy
- Working around dangerous equipment
- Understanding the needs of the customer
- Being organised and presentable
- Being able to work independently in a high-intensity environment
- Being able to work in a small group
- Communicating effectively
- Engaging with customers to retain their services
- Adaptable to adverse circumstances that may occur throughout the day
Customer Assistant
Fryer Tucks - BeithMarch 2017 to September 2018
- Preparation of food before opening
- Responsible for pre-heating equipment ready for cooking
- Checking of food storage and responsible for ensuring food was within used by dates
- Responsible for ordering food goods from the wholesaler on a weekly basis
- Order checking and signing for goods
- Liaising with other staff to ensure orders were completed
- Serving customers and taking orders ensuring high levels of customer service
Volunteer Worker
February 2014 to May 2019- Communication with people of all ages
- Setting days out with regards of both younger and older persons in mind
- Responsible for listening to the needs of the groups and trying to meet them with the highest standard possible
- Making sure every voice is heard and no one feels left out or second best
- Listening to those who need help and
Children with disabilities
24/08/11 to 12/05/12
- Helping children to cope under pressure
- Taking them into different classes that they struggle to get to themselves
- Setting up their Christmas fairs
- Feeding and cleaning of certain children
- Traveling to and from the school
- Making sure all children are accounted for
Cancer Research Uk- Irvine
01/05/19 to 15/05/19
- Helping within the workplace making sure it is clean and organised.
- Being able to help people who have a query
- Multitasking
- Improving my time keeping
- Being able to communicate efficiently as a team player
