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With a naturally outgoing personality, I possess the ability to build strong relationships with people from all backgrounds and beliefs. As someone who takes pride in her work, I can guarantee a high level of professionalism for every task undertaken. With the ability to learn new skills with minimal training or supervision, I am looking to develop a long and successful career with a forward thinking and innovative organisation.
I have worked as a Customer Service Agent for Teleperformance between 2018-2021 who were contracted by the Clydesdale, Yorkshire Bank and Virgin Money. I assisted with training of new starts on the call floor demonstrating telephone skills and various bank processes. I was additionally trained in the Online Banking platforms, credit cards and online chat.
Ayrshire College: HNC Accounting 2020-2021, HND Accounting 2021-Present
UWS: Ba(Hons) Art and Design 2013-2018
St Joseph’s Academy, Kilmarnock
HIghers: Mathematics (A), Biology (B), English (C), Chemistry (C)