Bright Boateng
ADMINISTRATIVE VA | SOCIAL MEDIA VA | CUSTOMER SUPPORT VA
About
There are numerous tasks clients overburden themselves with which remote workers can help solve. This will enable clients to focus on other tasks to ensure productivity.
I am a virtual assistant with Customer Support | Social Media Management | Administrative Support | Calendar & Inbox Management | Content Scheduling | Client Communication | Data Entry & Reporting.
I help busy clients with, meeting minutes and agendas for team and admin meetings, capturing key decisions and action items. Manage and track projects using GitLab, coordinating tasks and monitoring progress across teams. Responds to customer inquiries via email and messaging channels in a timely, professional manner, ensuring high client satisfaction.
Resolved customer complaints and service issues, escalating complex cases where needed and following up to ensure resolution. Maintained accurate records of customer interactions and feedback to help improve service quality.
Experience
Currently An Administrative VA At 65Square ( Canada ).
1 Year Admin VA And Customer Support For Kotoku Plantwood
Education
Customer Support - Udemy
Virtual Assistant - Affluence Trainee
