Residential Assistant - Elysium Healthcare (Avalon Centre) - Swindon, Wiltshire
(2025-04)
- Supported individuals with brain injuries and complex mental health needs within a therapeutic residential environment.
- Planned and delivered meaningful activities to promote residents' wellbeing, independence, social engagement and quality of life.
- Led assigned activity sessions, adapting activities to meet different abilities, interests and individual needs.
- Observed and documented residents' behaviour, progress and feedback, contributing to care planning and team discussions.
- Worked alongside clinical and multidisciplinary teams to support person-centred care approaches.
- Used effective communication and de-escalation techniques when supporting individuals experiencing distress or challenging behaviour.
- Maintained accurate records while following safeguarding, health and safety and confidentiality procedures.
Teaching Assistant (Agency Staff) - Tradewind Recruitment - Swindon, Wiltshire
(2026-03)
- Supported children across primary and secondary schools, including pupils with Special Educational Needs (SEN).
- Provided one-to-one and small group support to encourage learning, confidence and social development.
- Adapted communication and support strategies to meet individual needs and promote inclusion.
- Assisted teachers with classroom activities, behaviour support and maintaining a positive learning environment.
- Built strong relationships with pupils through patience, encouragement and effective communication.
- Followed safeguarding procedures and worked collaboratively with school staff.
Sales Advisor - No7, Boots - Swindon, Wiltshire
(2024-05 - 2024-07)
- Delivered personalised customer consultations, recommending products based on individual needs and preferences.
- Provided excellent customer service while supporting customers with product advice and demonstrations.
- Achieved sales targets through effective product promotion and understanding customer requirements.
- Maintained an organised and visually appealing sales floor through merchandising and stock management.
- Built positive customer relationships, encouraging repeat visits and customer satisfaction.
- Worked collaboratively with colleagues during busy trading periods.
Sales Associate - Yuyuma Collection - Swindon, Wiltshire
(2022-06 - 2024-01)
- Provided friendly and professional customer service, assisting customers with product selection and styling advice.
- Supported both in-store and online sales through customer engagement and product promotion.
- Managed online enquiries and assisted with social media content to increase customer engagement.
- Maintained product displays, stock organisation and presentation standards.
- Used customer feedback to support improvements in products and services.
- Worked independently and as part of a team to support business growth.
Healthcare Assistant - Divine Healthcare - Swindon, Wiltshire
(2023-08 - 2024-02)
- Provided person-centred support to individuals, promoting dignity, independence and wellbeing.
- Assisted with daily routines, meal preparation, mobility support and personal care.
- Supported activity sessions by encouraging participation and adapting activities to individual abilities.
- Recorded observations, feedback and changes in wellbeing accurately.
- Built trusting relationships through compassionate communication and emotional support.
- Worked effectively with colleagues and healthcare professionals to provide quality care.
Carer - Life Anchor - Swindon, Wiltshire
(2021-08 - 2022-11)
- Supported individuals with daily living tasks while maintaining dignity, respect and independence.
- Provided companionship and emotional support to improve wellbeing and quality of life.
- Assisted with meal preparation, household tasks and community activities.
- Maintained accurate records and communicated important updates to relevant teams.
- Developed strong communication skills while supporting individuals with different needs.
Waitress / Front of House Staff - Tika Tika Restaurant - Swindon, Wiltshire
(2025-08 - 2025-12)
- Delivered excellent customer service in a busy restaurant environment.
- Managed customer orders, queries and requests professionally.
- Worked efficiently as part of a team during busy service periods.
- Maintained cleanliness, organisation and high standards of presentation.
- Followed food hygiene and health and safety procedures.
