Brodi McNally

Motivated and reliable third-year university student with strong experience in customer service and retail environments. Experienced in maintaining calm, friendly service in busy settings while ensuring high standards of presentation and organisation are met. Demonstrates attention to detail, creativity, and a genuine interest in creating a welcoming store environment. Enjoys working as part of a team and contributing positively to the customer experience.

Sales Assistant at Centra, Lake Road (2024-12 – Present)

Sales Assistant in a fast-paced retail environment

• Delivered friendly, efficient customer service in a fast-paced retail environment
• Operated tills and handled cash/card transactions accurately
• Maintained high standards of store cleanliness and presentation
• Assisted with stock and replenishment
• Worked collaboratively with colleagues to ensure smooth operations
• Followed strict hygiene standards in food handling areas

Key Holder at Moyraverty Shop, Moyraverty Centre (2023-03 – 2024-11)

Key Holder responsible for independent shop management

• Managed the shop independently, demonstrating responsibility and initiative
• Opened and closed the store effectively, ensuring all procedures were completed
• Handled cash management, including safe transfers and record keeping
• Provided excellent customer service and resolved issues confidentially
• Maintained stock levels and organised displays to keep the shop visually appealing

Bsc/Msc in Planning, Regeneration and Development – University of Ulster, Belfast (2023 – 2026)

A Levels in AAB – Our Lady's Grammar, Newry (2016 – 2023)