Brody Wilson

A highly motivated, trustworthy, and versatile professional with over 10 years of experience across fire safety engineering, warehouse operations, property maintenance, customer service, sales, logistics, construction, and practical hands-on environments. Throughout my career, I have developed a broad range of technical, practical, leadership, and customer-facing skills by working across many different industries. This experience has allowed me to become highly adaptable, confident in new environments, and able to quickly learn new skills, systems, and processes.

I am a quick learner who enjoys taking on new challenges and additional responsibilities. I have been trusted to train colleagues, manage projects, complete technical documentation, communicate directly with customers, operate specialist equipment, and represent businesses professionally. My experience includes fire extinguisher servicing, emergency lighting testing, fire alarm systems, fault finding, dry riser testing, PAT testing, fire safety training, fire separation surveys, fire stopping works, fire door awareness, compliance reporting, property maintenance, building works, painting and decorating, furniture installation, gardening, landscaping, guttering works, sales, warehouse operations, and customer service.

I have always demonstrated the ability and willingness to learn new technical skills. Through hands-on experience and working alongside experienced engineers, I have developed knowledge of fire alarm systems, fault finding, system checks, maintenance procedures, and problem-solving techniques. I enjoy understanding how systems work and developing the skills needed to identify issues and find practical solutions.

I take pride in being reliable, honest, hardworking, and committed to completing every task safely, efficiently, and to a high standard. Employers and customers have trusted me to take ownership of responsibilities, solve problems, and deliver quality results. Throughout my working life, I have built a reputation as someone people can rely on.

Wherever I have worked, I have always aimed to make a positive impact by going above and beyond expectations, supporting colleagues, helping businesses succeed, and taking pride in the work I complete. My loyalty, commitment, and attitude towards work have often been recognised by employers, with many wanting me to remain within their teams because of my reliability, willingness to help, and dedication. As a devoted husband and father, I am driven by the desire to build a secure and successful future for my family.

I want to continue improving, developing my skills, and making my family proud through hard work, dedication, and achieving my full potential.

Warehouse Operative - GXO Logistics - Stafford

(2021-07)

• Organise and manage warehouse stock efficiently to meet daily and weekly targets.
• Consistently achieve KPI and productivity targets within a fast-paced environment.
• Operate warehouse machinery and equipment safely.
• Trusted with keyholder responsibilities.
• Train and support new team members, helping them understand procedures and achieve expected standards.
• Maintain accurate stock records and operational paperwork.
• Carry out manual handling, heavy lifting, loading, and movement of goods safely.
• Maintain a clean, organised, and safe working environment.
• Trained in Low-Level Order Picker (LLOP) operation and warehouse safety procedures.
• Recognised for reliability, flexibility, and willingness to support the wider team.

Fire Engineer & Property Maintenance Operative - MAGG Fire Group & Home Services - Penkridge

(2017-05 - 2021-07)

A varied role combining fire safety engineering, compliance, project management, customer service, and property maintenance. Trusted to manage jobs independently, complete technical documentation, liaise with customers, and deliver work to a high standard.

• Serviced, maintained, and installed portable fire extinguishers.
• Completed emergency lighting testing, maintenance, and inspection reports.
• Assisted with fire alarm servicing, testing, maintenance, and fault finding.
• Developed practical knowledge of fire alarm systems, including fault identification and troubleshooting with guidance from experienced engineers.
• Completed system checks and supported engineers with resolving technical issues.
• Completed dry riser testing, inspections, and associated documentation.
• Supported PAT testing activities and maintained accurate testing records.
• Delivered fire safety training and fire awareness guidance to customers.
• Conducted fire safety inspections and compliance checks.
• Completed fire separation surveys and identified areas requiring improvement.
• Carried out fire separation and fire stopping works to improve compartmentation.
• Assisted with fire door inspections, repairs, and remedial works.
• Completed detailed job sheets, service reports, inspection records, and compliance documentation.
• Ensured all work was completed safely and in line with industry standards.
• Managed workloads, planned jobs, and worked to deadlines.
• Liaised directly with customers, landlords, and businesses to provide practical solutions.
• Supported and trained new engineers, sharing knowledge and experience.

Property Maintenance - MAGG Home Services & Property Maintenance

Alongside fire safety work, I provided a wide range of handyman and property maintenance services for residential customers, including elderly and vulnerable clients. Responsibilities included:

• Fitting and assembling drawers, wardrobes, shelving, furniture, and flat-pack items.
• Completing interior and exterior painting and decorating.
• Carrying out general property repairs and maintenance.
• Completing building and improvement works.
• Completing gutter cleaning, gutter repairs, and general guttering works.
• Slabbing, paving, landscaping, and garden improvement projects.
• Gardening, grass cutting, hedge trimming, and garden clearances.
• Pressure washing and external property maintenance.
• House removals, furniture moving, waste clearance, and heavy lifting.
• Assessing customer requirements and preparing quotations.
• Planning materials, workloads, and schedules.
• Managing projects from start to finish.
• Completing paperwork, job sheets, and customer records accurately.
• Building strong customer relationships through reliability, trust, professionalism, and quality workmanship.

Field Sales Representative - IMG - Wolverhampton

(2015-09 - 2017-05)

• Worked in a commission-based sales environment.
• Consistently met and exceeded daily, weekly, and monthly sales targets.
• Recognised as a top-performing salesperson due to strong results and customer relationships.
• Built trust and rapport with customers to achieve successful outcomes.
• Developed excellent communication, negotiation, and objection-handling skills.
• Worked independently while remaining focused on achieving targets.
• Demonstrated resilience, motivation, and determination to succeed.

Customer Service Advisor - Argos - Stafford

(2014-02 - 2015-09)

• Delivered excellent customer service in a busy retail environment.
• Assisted customers throughout their purchasing journey.
• Resolved complaints professionally and efficiently.
• Managed customer enquiries and provided solutions.
• Developed strong communication and teamwork skills.

Retail, Hospitality, Manufacturing, Labouring & Construction

(2014)

Before progressing into fire safety engineering, sales, and logistics, I gained valuable experience across a wide range of industries including retail, pubs, factories, warehouses, labouring, and construction. Experience included:

• Retail and shop work.
• Hospitality and customer service.
• Factory and production environments.
• Warehouse and distribution operations.
• Construction and building support work.
• Assisting tradespeople with general building projects.
• Heavy lifting and manual labour.
• Working safely within teams and independently.
• These experiences helped develop my strong work ethic, resilience, adaptability, and practical problem-solving skills.

BTEC Diploma - Sports Science - Stafford College

GCSE Education - Blessed William Howard School