Broghan Fellows

A conscientious individual who thrives to deliver exceptional customer service. As a determined professional, I am confident in finding efficient solutions to challenging situations with a positive attitude. I take pride in going above and beyond my role to ensure high quality of service is delivered to customers with attention to detail.

I enjoy interacting with clients and people as this enables me to build healthy professional relationships. I have good time management skills and I consistently work towards achieving targets and deadlines to a high standard. I have a flexible approach to work and enjoy working as part of a team but also enjoy the challenge of working independently and using my own initiative, I am an enthusiastic learner who is willing to learn new skills and develop my knowledge and understanding.

Beauty Advisor - The Estée Lauder Companies - Birmingham

(2025-05)

Beauty Advisor - Clinique - Wolverhampton, West Midlands

(2024-10 - 2025-05)

• Serving customers at a high standard
• Artist duties
• Product knowledge
• Engaging with customers
• Stock take
• Hygiene duties
• Stock handling and organisation

Makeup Artist - MAC Cosmetics - Birmingham, West Midlands

(2023-06 - 2024-05)

• Artistry
• High level customer service
• Cash handling
• Hygiene

Skin Specialist - Clarins UK Ltd - Birmingham, West Midlands

(2022-04 - 2023-02)

• Skin expertise
• Skin care knowledge
• Trained in facials

Retail Artist - Bobbi Brown Cosmetics - Birmingham

(2021-07 - 2022-05)

• Serving customers at a high standard
• Artist duties
• Product knowledge
• Engaging with customers
• Stock take
• Hygiene duties
• Stock handling and organisation

Freelance Makeup Artist - Birmingham - Birmingham

(2017-09 - 2021-12)

Trainee In-Store Visual Merchandiser - BANK Fashion

(2013-01 - 2015-12)

• Assembling and dismantling visual displays in windows to ensure displays are aesthetically pleasing
• Carrying out comp' (comparison) shops' to maintain awareness of other retailers' visual merchandising concepts
• Seeking feedback from colleagues and customers on the visual impact of displays and implementing changes
• Restocking and delivery requirements

Diploma of Higher Education - Makeup Artistry

Certificate - South and City College (2012-09 - 2014)

GCSEs - English, Maths and Science - St Pauls School for Girls (2007 - 2012)