Brooklyn Franks

Enthusiastic about helping others and making a positive impact in the community. Strong communication and organisation skills enable effective coordination with team members. Empathy and patience guide every interaction, always insuring a supportive environment.

Always eager to contribute and learn. Strong communication and team work skills. Proven ability to handle difficult situations with patience and positive attitude. Quick to learn and adapt, always looking for ways to improve customer experiences with a friendly and approachable manner.

Food bank volunteer - st.Bartholomews church - Colne, Lancashire

(2024-05 - 2025-09)

• Made guests feel comfortable and welcomed in warm and friendly manner
• Maintained excellent customer relationships by going extra mile to provide assistance and support to visitors
• Examined food supplies to identify freshness, quality and expiry dates
• Practiced discreetness and handling confidential information to respect privacy laws and regulations
• Helped load and unload food from delivery vans
• Received and sorted incoming donations to organise food distribution
• Kept storage spaces tidy, organised and hygienic

Army cadet - Lancashire ACF - Barnoldswick, Lancashire

(2023-09 - 2025-07)

• Handled rifles and shooting equipment safely and responsibly
• Developed drill techniques for formal parade attendance
• Engaged in comprehensive first aid training, developing skills vital for emergency response situations
• Learned navigation techniques through map reading and compass use
• Kept personal turnout smart and presentable to meet uniform standards
• Enhanced squad moral during difficult missions through teamwork and communication
• Adhered strictly to military disipline and protocols, demonstrating commitment to professionalism and conduct
• Developed proficiency in survival skills, including shelter building, foraging, and fire starting under adverse conditions
• Delivered successful fieldcraft expeditions through teamwork and communications
• Undertook detailed studies of military history and tactics enhancing strategic thinking and knowledge
• Navigated challenging terrain using map reading and compass skills during orienteering exercises
• Embraced a culture of continuous learning

Bronze Duke of Edinburgh Expedition - Lancashire ACF

(2024-09 - 2025-05)

• Collaborated with team members to achieve target results
• Identified issues, analysed information and provided solutions to problems
• Built and maintained courteous and effective working relationships
• Picked up additional tasks to aid team success
• Enhanced working relationships by participating in team building activities
• Met schedule using excellent planning and coordination skills

Retail worker - Sweethearts childrens Boutique - Colne, Lancashire

(2023-04 - 2024-05)

• Greeted customers with warmth and enthusiasm, enhancing positive in store experience
• Kept shelves neat, clean and organised
• Assisted customers in selecting products, offering advice to meet their needs
• Maintained a clean and safe shopping environment, adhering to health and safety guidelines at all times
• Helped to close shop down, by restocking shelves, cleaning till areas and counting cash
• Assisted customers in selecting products, offering recommendations
• Managed till operations and payment processing, proving change, receipts and packing bags and parcels
• Processed sale transitions accurately, handling cash and card payments efficiency

NVQ level 2 - health and social care - Burnley college (2025-01 - 2028-01)

GCSE - Colne park high school (2020-01 - 2025-01)