Bwembya

Licensed Security Professional with over 10 years of experience in high-pressure environments, including retail, hospitality, and customer service. Holds SIA Door Supervisor and CCTV Licenses, Emergency First Aid, and CSCS certifications. Recognized for vigilance, physical resilience, and composure in crisis situations.

Adept at conflict resolution, enforcing safety protocols, and fostering secure, welcoming environments. Combines strong observational skills with a proactive approach to threat prevention and emergency response. Committed to ensuring public safety while delivering exceptional service.

Security Operative at University of London (Present)

• Enforcing site security by promptly removing trespassers and wrongdoers in compliance with legal and company protocols.
• Conducted thorough closing procedures, securing all access points (doors, windows, exits) to prevent unauthorized entry after operational hours.
• Monitored and investigated suspicious activity, including person and bag checks, to deter theft, vandalism, or threats.
• Responded to alarms and incidents with rapid assessment and escalation, ensuring minimal disruption and risk.
• Performed proactive patrols of premises (interior/exterior), patrolling, high-traffic, and vulnerable areas to prevent hazards and breaches.

Replenishment Operative (Night Shift) at Tesco (2018-11 – 2020-06)

• Replenished stock efficiently during night shifts to ensure shelves were fully stocked for morning opening
• Maintained clean and hazard-free aisles, supporting store safety standards.
• Collaborated with night team to complete department targets on time.
• Followed store protocols for health and safety and adhered to inventory control guidelines.

Retail Assistant at Primark (2016-08 – 2016-11)

• Helped customers with finding products and resolving inquiries to improve shopping experience.
• Operated POS systems accurately and handled cash transactions.
• Helped with product restocking and store tidiness to keep a presentable sales floor.

Receptionist at Pizza Hut (2015-08 – 2015-11)

• Greeted customers at the front counter and provided information on menu items and promotions.
• Managed incoming calls, took delivery orders, and answered customer questions professionally.
• Maintained a friendly and welcoming environment for guests.

Warehouse Operative at Ann Summers (2021-11 – 2021-11)

• Helped with sorting, packing, and dispatching goods in line with operational targets.

Retail Assistant at Waitrose (2024-08 – 2024-08)

• Supported daily store functions, restocking shelves, and engaging with customers.

Stewarding at Crystal Palace Stadium (2025-02 – 2025-02)

• Helped with event coordination tasks and general crowd monitoring duties.

Bartending at Wembley Stadium (2022-07 – 2022-07)

Women's Euro's Final

• Served beverages during large-scale events, supported cleanliness, and handled payments.

Labourer at Project Interiors (2024-06 – 2024-06)

• Performed manual handling tasks on site, supported fit-out teams, and followed safety guidelines.

SIA Door Supervision – Capital City College (2025-01 – 2025-03)

CCTV Public Space Surveillance – Capital City College (2025-01 – 2025-03)

Emergency First Aid in the Workplace (Level 3) – Capital City College (2025-01 – 2025-03)

Behavior That Challenges (Level 2) – Capital City College (2025-01 – 2025-03)

Mental Health & Advocacy in the Workplace (Level 2) – Capital City College (2025-01 – 2025-03)

Employability Skills Level 1 – Capital City College (2025-01 – 2025-03)

CSCS (Construction Skills Certification Scheme) – London Skills & Development Network (LSDN) (2024-02 – 2024-04)

Asbestos Awareness – London Skills & Development Network (LSDN) (2024-02 – 2024-04)

GCSE in English – Ernest Bevin College (2009 – 2014)

GCSE in Math – Ernest Bevin College (2009 – 2014)

GCSE in English Literature – Ernest Bevin College (2009 – 2014)

GCSE in French – Ernest Bevin College (2009 – 2014)

BTEC in Physical Education – Ernest Bevin College (2009 – 2014)

Architectural Design & Technology – University of West London (2020 – 2024)