Back Of House Operative - Sodexo Newcastle United - Newcastle Upon Tyne, England
(2023-08)
- Set up rooms for events of varying types, sizes, and purposes.
- Examine products to ensure compliance with quality standards for crockery, cutlery, and glassware.
- Operate in the Chairman's suite alongside CEOs and owners; responsibilities encompass time management and allergy tracking.
- Loaded and unloaded materials, adhering to health and safety guidelines.
- Maintained a clean and organised work environment, upholding company's cleanliness standards.
- Completed health and safety training, continuously implementing best practices.
- Adapted to various roles and responsibilities as needed, demonstrating flexibility.
- Maintained a clean and organised workspace, promoting a safe and efficient working environment.
Hotel Waitress - Grand Hotel Gosforth Park - Newcastle Upon Tyne, Tyne and Wear
(2021-07 - 2023-08)
- Delivered service to reoccurring, new and VIP clients
- Accommodating guests with quick problem solving skills, ensuring customer satisfaction
- Provided table service to events ranging all the way from Events including charity balls, graduations and prom to weddings and funerals.
- Prepare rooms for all events small or big ranging from conferences to events. Moving tables and chairs into place and or setting said tables with cutlery, glass, napkins along with anything else requested to be places on settings.
- Doing a walk around the hotel every few hours making sure everything was in order including making sure designated doors are kept locked and helping customers if need be.
- Working in a Britannia sister location that being the Aviemore location Coylumbridge in 2021. Where I temporarily worked on the main hotel bar for the duration of time I was there.