Callum Taylor

As a Gym Assistant at Anytime Fitness, I play a crucial role in ensuring the smooth daily operation of our facility and delivering exceptional service to our members. This role demands a proactive, customer-focused approach, with a strong emphasis on maintaining high standards of cleanliness, member engagement, and operational efficiency.

Gym Assistant - Anytime Fitness

(2023-05)

As a Gym Assistant at Anytime Fitness, I play a crucial role in ensuring the smooth daily operation of our facility and delivering exceptional service to our members. This role demands a proactive, customer-focused approach, with a strong emphasis on maintaining high standards of cleanliness, member engagement, and operational efficiency.

• Maintaining the cleanliness and safety of the gym floor through regular cleaning and general maintenance
• Managing social media accounts to create engaging content and interact with our online community
• Performing organic outreach efforts to attract new members
• Handling sales inquiries and managing customer accounts
• Assisting with member queries to enhance their overall experience
• Booking members into classes
• Locking up the building at the end of the day
• Performing cashing up duties to ensure all end-of-day procedures are completed accurately

Customer Success Manager - Klev Tech LTD

(2023-11)

I work as a Customer Success Manager at Klev in my spare time alongside my current employment. I focus on ensuring that our clients fully realize the value of our bespoke software solutions, leading to their long-term success and satisfaction. I serve as the main point of contact for our clients, guiding them through the implementation and optimization of our platforms to help streamline their operations and reduce costs.

By understanding each client's unique needs, I provide tailored advice and ongoing support to ensure they can fully leverage the features and benefits of our solutions.

• Collaborating closely with sales, product development, and technical support teams to address client concerns
• Driving adoption and identifying opportunities for upselling and expansion
• Building strong, trust-based relationships to foster client loyalty
• Contributing to the overall growth and success of both clients and Klev

Window Cleaning Specialist - Clarity Window Cleaning

(2021-03 - 2022-09)

At Clarity, I worked independently, traveling to various locations, from areas close to home to as far as Lincoln, to perform a range of cleaning services. I utilized a pure water system, which is highly effective for cleaning, and employed extendable poles that could reach up to 40 feet from the ground.

• Cleaning windows, fascias, gutters, conservatories, and garage doors
• Handling interior gutter cleaning using a gutter vacuum to remove moss, leaves, and other debris
• Managing cash handling, ensuring all transactions were accurate and properly recorded in the work app at the end of each day

Volunteer - Morocco Orphanage Support - Voluntary - Morocco

(2024-05 - 2024-05)

In May 2024, I embarked on a spontaneous adventure to the mountains of Morocco to support orphans who have faced challenging circumstances. Our efforts raised over £1,500, which we used to provide clothing, food, supplies, and other essential items for the children. We also had the opportunity to play football in the mountains and spend time with the kids at a local orphanage, forming meaningful connections.

Volunteer - Walk for a Cure Event - Voluntary - Sherwood Pines

(2024-07 - 2024-07)

In July 2024, I took part in a 'Walk for a Cure' event at Sherwood Pines to raise money and awareness for dementia and Alzheimer's, causes that are close to my heart. Motivated by personal experiences, I felt compelled to contribute in any way I could. With the support of family, friends, and many generous individuals, our group successfully raised over £200.

GCSE - Mathematics - Tibshelf Community School

GCSE - English - Tibshelf Community School

GCSE - Science - Tibshelf Community School

GCSE - Business Studies - Tibshelf Community School

GCSE - Sports Studies - Tibshelf Community School

GCSE - Engineering - Tibshelf Community School