Calum Tam

I am a naturally confident, people-focused person with four years of experience across hospitality, management and field sales. Talking to people has always come easily to me, and I have deliberately built on that in every role I have held. At Wagamama I learned to read customers quickly and keep a busy floor running smoothly, then stepped up to lead and motivate a team as a manager.

At The Roof

Gardens I refined those skills for a premium, members-only setting where discretion and personal service matter most. Most recently, selling Community Fibre door to door taught me to build rapport in seconds, handle objections calmly and stay resilient under targets. I love meeting new people and I am always eager to learn new things. I am now looking for a role where I can bring my energy, reliability and people skills to a team and keep growing.

Field Sales Representative at Community Fibre

• Sold full-fibre broadband packages door to door to residential customers
• Started conversations with strangers daily, building trust quickly and explaining products clearly
• Handled objections and questions confidently, turning hesitant residents into new customers
• Worked to weekly sales targets, staying motivated and resilient through rejection
• Planned my own routes and time to cover territories efficiently

Bartender at The Roof Gardens private members' club

• Delivered discreet, high-end drinks service to members and their guests
• Prepared classic and signature cocktails to a consistently high standard
• Remembered regular members' names and preferences to create a personal experience
• Worked busy events and private functions as part of a close-knit bar team

Restaurant Manager at Wagamama

Promoted internally after two years on the floor and behind the bar

• Ran shifts and led the front-of-house team
• Trained and coached new team members in service standards and the Wagamama way of working
• Resolved customer complaints calmly, turning negative experiences into positive ones
• Handled rotas, stock, cash-ups and opening and closing procedures
• Maintained health, safety and food hygiene standards

Waiter / Bartender at Wagamama

• Served customers in a fast-paced, high-volume restaurant
• Made drinks and cocktails at the bar while keeping up with busy service
• Built a reputation for friendly, attentive service and strong product knowledge
• Recommended dishes and drinks, helping to increase average spend per table
• Worked closely with the kitchen team to keep orders accurate and on time