Executive Assistant to the Director - Paymundo Ltd - Florida
(2012-01 - 2017-12)
Provided comprehensive executive support to the Director, managing complex international diaries, travel arrangements, and high-level correspondence.
- Prepared detailed reports, presentations, and confidential documentation, ensuring accuracy, discretion, and professional presentation.
- Coordinated meetings across multiple time zones, including agenda preparation, scheduling, and follow-up actions.
- Acted as a key liaison between the Director, senior stakeholders, and external partners, ensuring clear and efficient communication.
- Maintained organised records and supported administrative and project coordination activities to assist senior leadership operations.
Office Manager - A2Z Fruits & Vegetables - Bristol
(2020-01 - 2021-12)
Managed day-to-day office operations within a busy distribution environment, including scheduling, invoicing, and coordination with suppliers and delivery teams.
- Maintained accurate clerical and financial records, including cash/till reconciliation, payment processing, and daily reporting.
- Managed purchase ledger activities, processing supplier invoices and ensuring accurate reconciliation of accounts.
- Monitored and maintained stock levels, supporting inventory control and coordinating supply to meet customer demand.
- Implemented organised filing and reporting systems to improve administrative efficiency and operational accuracy.
Hospitality Shift Manager - Domino's - Bristol
(2017-01 - 2020-12)
Supervised daily shift operations in a fast-paced food service environment, ensuring efficient order processing and high standards of customer service.
- Managed cash handling procedures, including till operations, end-of-day reconciliation of cash and card payments, and accurate reporting of daily transactions.
- Delivered excellent customer service by handling orders, resolving complaints professionally, and maintaining a positive customer experience.
- Trained, supervised, and supported new and existing staff to ensure consistent service standards and adherence to company procedures.
- Coordinated staff rotas and shift scheduling to maintain appropriate staffing levels during peak trading periods.
- Monitored order accuracy, workflow, and team performance while balancing speed, efficiency, and attention to detail.
- Ensured compliance with health, safety, and food hygiene standards throughout each shift.
English Tutor - Nova-E School - Seoul, South Korea
(2009-01 - 2012-12)
Provided after-school English tutoring to support students in improving their reading, writing, grammar, and comprehension skills.
- Assisted students with homework, coursework, and exam preparation, helping them build confidence in their English abilities.
- Planned and delivered engaging learning activities tailored to individual student needs and learning levels.
- Monitored student progress and provided constructive feedback to help improve language skills and academic performance.
- Encouraged positive study habits and independent learning through structured guidance and support.
- Adapted teaching methods to suit different learning styles and abilities.
- Maintained a supportive and encouraging learning environment to help students feel comfortable asking questions and developing their skills.
- Communicated with parents or guardians when necessary to provide updates on student progress and areas for improvement.
