Open Research Publishing Agent at Springer Nature (2025-10 – Present)
- Managing high volumes of author enquiries concerning open access publishing
- Creating user-friendly workflows and conducting training sessions to assist vendor teams in handling author enquiries and navigating system updates
- Refreshing knowledge management resources to improve accessibility and leverage company position
Bar Supervisor at Oran Mor (2025-06 – 2025-10)
- Overseeing daily operation of bar space, championing teamwork and delegating workplace tasks among team members
- Completing cash-up and end-of-day financial reporting
- Offering a tailored and personal service, leveraging knowledge of beverages and barista skills
Assistant Event Manager at Oran Mor (2024-05 – 2025-06)
- Coordinating large-scale events and liaising with event organisers to provide support, guidance and solutions to any issues presented
- Delivering briefings to team members to relay key information
- Tailoring the venue to client specification navigating quick turn-around times
Event Supervisor at Oran Mor (2023-08 – 2024-05)
- Providing personal, attentive service to event attendees when coordinating beverage and food service
- Acting as point of contact for team members, managing breaks and delegating workplace responsibilities
- Overseeing the closing process, writing daily event reports and distributing tips
Optical Stylist at IOLLA (2022-04 – 2022-10)
- Greeting customers and creating a welcoming atmosphere in-store
- Providing tailored advice to customers when selecting bespoke eyewear, offering opinion on frame suitability and style
- Processing customer transactions promptly whilst promoting brand loyalty scheme
- Ensuring a clean, tidy showroom and maintaining special displays
