Carl Maddox

Highly accomplished and rigorous Data Operations and DevOps Leader with over 20 years of experience within investment management, financial services, and corporate risk sectors. Proven track record of managing data-centric support teams, leading front-office automation strategies, and bridging technical architectures with investor workflows. Expert at orchestrating financial data environments using Python, SQL, and cloud-based data workflows to transform, ingest, and support critical market datasets (Bloomberg DL+, Refinitiv FX/Exchange Rates).

A clear, collaborative communicator adept at interfacing directly with Portfolio Managers, analysts, and global infrastructure engineering teams.

DevOps Manager – Investment Management at MS Amlin Investment Management (AIML) (2022-01 – Present)

• Lead the data and operational support function for critical investment architectures, ensuring pipeline stability across global platforms.
• Head the technical support framework for all front-office investment data systems, acting as the primary escalation point for data integrity issues.
• Oversee and troubleshoot the ingestion, mapping, and extraction of enterprise market data vendor feeds, including Bloomberg Data License Plus (DL+) and Refinitiv exchange rate datasets.
• Manage, mentor, and scale the DevOps team, fostering a high-performance culture aligned with business delivery timelines.
• Drive workflow automations and implement modern technologies (including Git environments) to maximise processing efficiency.

Senior Developer / Data Analyst – Investment Management at MS Amlin Investment Management (AIML) (2020-01 – 2022-12)

• Held direct accountability for investment data governance, data quality monitoring, automation, and regulatory reporting frameworks.
• Developed, enhanced, and automated relational databases to ingest and transform intricate asset-class datasets across Fixed Income, Equity Securities, and complex derivatives.

Lead Marketing Analyst at MS Amlin (2014-01 – 2020-12)

• Engineered technical reporting and business intelligence solutions for underwriting, portfolio analytics, and management teams.
• Translated complex data requirements into actionable dashboards using advanced data models and MI frameworks.
• Provided active training and technical mentorship to analytical colleagues to build global data competency.

Senior Statistician at Amlin UK Limited (2006-01 – 2014-12)

• Managed the timely delivery, transformation, and accurate analysis of complex portfolio datasets against strict operational SLAs.
• Spearheaded divisional data warehousing initiatives, scenario modeling, and predictive analytics projects.

Senior Management Information Analyst (Insurance and Affinity) at Marsh Ltd (2004-01 – 2006-12)

• Built, maintained, and developed multi-insurer benchmark data systems using Oracle environments and legacy mainframes.

Operational Planning Team Manager (MI, Reporting and Analysis) at AXA Insurance (2000-01 – 2003-12)

• Managed the central MI data team, defined key performance metrics, and successfully collaborated with external outsource organisations.

MSc in Computer Science with Data Analytics – The University of York

ACII in Chartered Insurer – The Chartered Insurance Institute

BSc (Hons) in Computing, Business & Mathematics – The Open University

International Certificate in Risk Management (CIRM) – Institute of Risk Management

Certificate in IT for Insurance Professionals – BCS and Chartered Insurance Institute

Certificate in Accounting (CertAcc) (Level 6) – The Open University Business School

Professional Development Diploma in Software Engineering - Programming in Visual Basic (Level 5) – EdExcel