Carl Robinson
Postal Delivery Worker
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About
Dependable and self-motivated professional with 13 years of experience at Royal Mail, including nine years delivering mail and four years in a busy Bristol sorting office. Progressed from covering different delivery routes to taking responsibility for a dedicated round, developing strong skills in planning daily workloads, working independently, solving practical problems and providing a reliable service to local communities. Comfortable working outdoors in changing weather conditions, following safe working procedures and communicating with customers.
Keen to bring this hands-on experience to Severn Trent as an Assistant Water Network Technician and develop new technical skills in leakage detection and water network operations.
Career objective: Looking to build a long-term career in water network operations, combining independent field-based working, customer contact and practical investigation with the opportunity to learn specialist leakage detection techniques and contribute to reducing water loss.
Experience
Postal Delivery Worker - ROYAL MAIL
(2017)
- Progressed from a floating delivery role, covering different routes as required, to taking ownership of a regular dedicated round.
- Plan and complete daily deliveries across an allocated area, working independently to meet operational expectations.
- Organise workload efficiently, adapting routes and priorities to changing volumes, weather and local conditions.
- Build positive relationships with customers through regular contact, helpful communication and dependable service.
- Identify and respond to practical issues on the round, escalating matters when necessary.
- Follow workplace health and safety procedures, remaining alert to traffic, environmental hazards and safe manual handling.
- Support colleagues by regularly working additional shifts to help manage workload, including Saturday working.
Mail Sorting Operative, Bristol Main Sorting Office - ROYAL MAIL - Bristol
(2013 - 2017)
- Sorted and processed mail in a busy operational environment where accuracy, efficiency and teamwork were essential.
- Worked to time-sensitive deadlines and established procedures to support onward distribution.
- Checked items and destinations carefully to minimise errors and maintain service quality.
- Maintained a safe and orderly work area and supported colleagues during high-volume periods.
Education
GCSE - Mathematics and English (1997 - 1997)