Carly Baugh
Operations Officer (People) – Administration and HR Support
Hire this person
Send a job offer directly to this candidate
About
I am an experienced Administrator with over 20 year's experience supporting operational, HR and finance teams within Higher Education and the NHS. I have a strong background in coordinating processes, managing data and systems, organizing events, and providing effective administrative and executive support. I am highly organized, IT proficient, and confident managing multiple priorities in fast-paced environments.
I am known for being reliable, approachable, solution-focused, detail-oriented, with a commitment to delivering efficient and high-quality administrative support.
Experience
Operations Officer (People) – Administration and HR Support - Loughborough University - Leicestershire
(2015-01)
Provide day-to-day administrative and operational support across the School of Science, working closely with academic and professional staff.
- Provide executive administrative support to the Dean and senior staff, including diary and meeting coordination
- Support HR processes including recruitment administration, onboarding, and absence tracking
- Coordinate end-to-end recruitment processes, including advertising roles, arranging interviews, and preparing documentation
- Maintain accurate HR records and systems (iTrent)
- Support finance administration activities including monitoring budgets and processing information
- Coordinate meetings, events, and staff engagement activities
- Prepare reports and maintain data to support team activity and decision-making
- Act as a key point of contact for staff queries, providing timely and helpful support
- Helped improve administrative processes, increasing efficiency and consistency across the team
- Supported the coordination of staff engagement initiatives, including surveys and feedback
- Implemented a structured system for tracking academic visitors and maintaining accurate records
Business Support Officer (Administration and Operations) - NHS Health Education
(2008-01 - 2015-12)
Provided comprehensive administrative and operational support across workforce planning activities.
- Coordinated administrative services for the team, including HR liaison, finance, and facilities support
- Managed budget tracking and financial administration processes
- Organised events such as recruitment fairs and public engagement activities
- Coordinated office moves, including logistics, facilities, and health & safety requirements
- Supported project work, including planning and coordination of programmes and initiatives
- Successfully organised large-scale events promoting careers in health and social care
- Coordinated multiple office relocations, ensuring smooth transitions
- Supported delivery of development programmes for early-career professionals
Various Roles (Administration and Operations) - NHS Leicestershire County and Rutland
(2002-01 - 2008-12)
Roles from Administration Assistant to Personal Assistant to HR Director
- Provided administrative support to senior HR staff
- Managed diaries, meetings, and correspondence
- Supported financial administration across multiple offices
- Assisted with coordination of internal events
- Provided general administrative support within a hospital setting
- Maintained records and tracked equipment and maintenance
- Monitored departmental expenditure and supplies
- Supported fundraising activities and produced promotional materials
- Assisted in the coordination of new service developments
Education
CIPD Level 5 Diploma in Human Resource Management - Human Resource Management - Self-Study (2021-01)
CertHE - Humanities & Arts - University of Leicester (2015-01)
PRINCE2 Project Management - Project Management - Self-Study (2012-01)
Level 2 Business Administration - Business Administration - Self-Study (2002-01)
GCSEs - General Education - Secondary School (2001-01)
