Temp Helpdesk/scheduler - Mitie Alderhey children's Hospital FM Contract
(2022-10 - 2023-04)
- Schedule jobs from daily reports
- Sort out enquires from call centre staff both by phone or e-mail
- Cover for other planners when required
- Ensure that technicians have work to cover their day on
Coordinator - Street works
(2018-01 - 2022-04)
- Dealing with and resolving problems and issues which arise
- Raising of notices & permits
- Working task summary
- Building strong relationships with HA Authorities, Partners & other teams
- Problem Solving
- Jeopardy manage notices through reports
Planner/Scheduler Voids and responsive - Magenta Living
(2011-05 - 2017-11)
Voids and Responsive
- Ensured that the correct SOR (schedule of rates) where correct for the job description) and matched the time given for the work
- Schedule jobs from daily reports
- Sort out enquires from call centre staff both by phone or e-mail
- Cover for other planners when required
- Ensure that technicians have work to cover their day on
Temp on short term contracts - Various recruitment agencies
(2009-10 - 2010-05)
Team Leader of a Scheduling Team - Carillion - Enterprise (MOD Contract joint venture)
(1997-06 - 2009-10)
Experience working as part of a Service and Facilities team working on a Ministry of Defence contract looking after both domestic and commercial Building
- Work with a team of 8 Schedulers identifying training needs and arranged appropriate training for each member of the team to ensure quality standards
- Keeping team up to date with any changes to contract ensured a good line off communication between myself and team
- Arranged for on-site service engineers daily work schedules, Mechanical, Electrical Building services CCTV. Fire and Security Alarm, both Reactive and planned maintenance to be completed within the agreed service level
- Source Specialist Contractors (Asbestos, water treatment specialist)
- Assisting in the procurement of all goods and services as required.
- Resolved any issues with sub- contractors
- Committed to Health and Safety as a Duty of Care to the client.
- Have been on in house training courses for both Asbestos and Legionelle awareness
Senior Sales and Service Clerk and Engineer Coordinator - British Gas
(1973)