Receptionist/Secretary - Mersey Care, Eating Disorders Service - Liverpool
(2018-09)
- Greeting patients and visitors within the Service
- All admin duties which include filing, photocopying, I.T. Implementation of databases
- Answering telephone enquiries
- Upkeep of clinician's diaries daily
- Production of letters and reports
- Chasing up referrals with other departments, g.p.s other hospitals etc.
Student Experience Officer - University of Liverpool, School of Medicine, Cedar House - Liverpool
(2014-01 - 2018-12)
Within the Community Studies Unit worked as a room booking co-ordinator for the School of Medicine, across the university campus.
- Liaison with staff and students, input information into University system
- Liaison with the main room bookings team, timetabling, and dissemination of information
- Arrangement of training courses for G.P tutors which involves dealing with doctors, their secretaries and practice managers
- Organisation of venue and refreshments and creation of any training materials
- Solely responsible for the room inventory within the building in the school of medicine
- Transcribing work for staff and students within the University involving medical terminology, sensitive matters, and group focused discussions
Secretary - University of Liverpool, CPD Department, School of Health Sciences - Liverpool
(2010-01 - 2014-12)
Within the CPD (Continuing Professional Development) Department responsible for the administration of short courses/seminars.
- Organising room bookings, taking applicant registrations and payments both manual and on-line
- Registering the payments and processing monies and cheques
- Liaising with tutors, guest speakers and applicants to ensure each event runs smoothly
- Organisation of refreshments and catering facilities, booking of extra staff members
- Photocopying, dealing with e-mails and telephone calls
- Statistical information and updating the University web site
- Transcribing interviews, telephone calls, debates meetings etc
Secretary - Manor Farm Primary Care Centre
(2010-01 - 2010-12)
Secretary to 2 managers within the Integrated Universal & Prevention Child Health Service.
- Typing up of personnel meetings with staff, confidential letters, reports, policies, e-mails to various departments and members of staff
- Booking and servicing of meetings for the managers and organising their diaries accordingly
- Dealing with incoming & outgoing post and dealing with any telephone enquiries for the managers in their absence
