Casey Donoghue - Morgan

Helpful and results-driven professional with extensive experience in customer service, healthcare support, hospitality, and administration. Skilled in communication, organisation, client care, and maintaining high professional standards in fast-paced environments. Currently working as a Trainee Dental Nurse while continuing to build strong patient care and clinical support skills.

Trainee Dental Nurse - Bupa Dental Care – Poundbury - Poundbury

(2026-01)

• Assist dentists during a wide range of dental procedures while ensuring patient comfort and reassurance.
• Prepare and sterilise dental instruments and treatment rooms in line with infection prevention and cross-contamination protocols.
• Maintain accurate patient records and update clinical notes using dental management systems.
• Support patients before, during, and after treatment by providing clear communication and professional care.
• Ensure all clinical areas meet health and safety, hygiene, and CQC compliance standards.
• Manage appointment preparation, stock control, and daily surgery organisation to support efficient practice operations.

Spa Receptionist - Montigo Resorts Somerset at Charlton House - Somerset

(2025-04)

• Progressed from Spa Receptionist responsibilities to supporting the main hotel reception team, handling guest check-ins/check-outs, reservations, enquiries, and front-of-house administration.
• Serve as the first point of contact for clients in a professional and welcoming environment.
• Manage appointments, client communications, payments, and front desk administration.
• Promote services and products while ensuring excellent customer satisfaction.

Activities Co-ordinator - Broadwindsor Residential Home - Dorset

(2024-09)

• Plan and organise engaging activities that promote residents' wellbeing.
• Support residents with varying needs while maintaining safety and inclusivity.
• Coordinate with staff, families, and external organisations to deliver successful programmes.

Self-Employed Beauty Therapist & Aesthetician - Self-Employed

(2019-11 - 2024-01)

• Managed bookings, customer care, advertising, stock control, and scheduling independently.
• Maintained high professional standards, confidentiality, and excellent client relationships.

Level 2 - Business Administration

Level 3 - Human Anatomy in Aesthetics - Ampikas Aesthetics, Harley Street London (2023)

Diploma - Russian Volume Eyelash - The Beauty Academy, Cambridge (2018)