Casey Hatherall

Reliable and organised individual with experience in fast-paced customer service and education environments. Strong communication and administrative support skills, including handling enquiries, maintaining records, and supporting day-to-day operations. Proven ability to work efficiently under pressure while maintaining accuracy. Seeking a role where I can contribute to team organisation and business efficiency.

Crew Member - Mcdonalds - Blackwood

(2023-04)

• Handled high volumes of customer orders while maintaining accuracy and efficiency
• Managed customer enquiries and resolved issues professionally
• Maintained clean and organised work areas in line with company standards
• Worked as part of a team to ensure smooth daily operations
• Followed strict procedures and health & safety regulations

Teaching Assistant - Libanus Primary School - Blackwood

(2022-10 - 2023-04)

• Provided administrative and classroom support to teaching staff
• Assisted with lesson preparation and organisation of materials
• Maintained records of student progress and supported communication with parents
• Helped organise classroom activities and schedules
• Supported a structured and productive learning environment

NVQ Level 3 - Health and social care - Coleg Gwent (2022-09 - 2023-05)

GCSE's - Including maths and English - Coleg Gwent