Cassandra Sampah

A compassionate, enthusiastic, and highly motivated professional with strong communication and interpersonal skills, seeking to contribute positively as a Teaching Assistant at Ark Oval Primary Academy. Experienced in supporting individuals, building positive relationships, and working in fast-paced environments with patience and professionalism. Holds an MSc in International Business Management and a BSc in Psychology, providing a strong understanding of communication, behaviour, and supporting individual development.

Passionate about helping children thrive academically, socially, and emotionally within a supportive learning environment.

Supermarket Assistant - Waitrose & Partners

(2023-12)

• Developed excellent communication and interpersonal skills through daily interaction with diverse customers.
• Demonstrated patience, teamwork, and problem-solving in a busy environment.
• Maintained organised and welcoming environments ensuring positive experiences.
• Supported colleagues effectively to achieve team goals and maintain high service standards.

Account Officer - Guaranty Trust Bank Ghana Ltd

(2019-09 - 2023-09)

• Built strong relationships with clients while delivering excellent customer support.
• Prepared weekly, monthly, quarterly, and annual profitability reports.
• Developed strong organisational, communication, and analytical skills.
• Worked collaboratively within teams to meet organisational objectives.

Customer Services / Operations Unit - uniCredit Financial Services Ltd

(2017-09 - 2018-08)

• Assisted customers with queries and account procedures professionally.
• Demonstrated attention to detail and effective problem-solving skills.
• Maintained high levels of customer satisfaction in a fast-paced environment.

MSc - International Business Management - Kingston University London (2023-09 - 2024-09)

Bachelor of Science - Psychology - University of Cape Coast Ghana (2013-09 - 2017-05)