Cassi Macaulay

Dedicated and motivated support professional with strong experience working with children and young people across mainstream education, SEN settings and care environments. Skilled in adapting support to a wide range of needs, building positive relationships, and creating safe, structured learning spaces. Known for excellent communication, emotional intelligence and a calm, proactive approach. Passionate about helping children thrive academically, socially and emotionally.

Learning Support Assistant - Milton Hall Primary School - Southend-on-Sea

(2024-10)

• Support pupils across Nursery to Year 6
• Work with SEN including behavioural, communication and physical needs
• Deliver interventions and classroom support
• Build supportive relationships and assist teachers with routines and behaviour strategies

Support Worker (Young People – Disabilities) - Southend-on-Sea - Southend-on-Sea

(2025-04 - 2025-05)

• Supported young people with physical disabilities, mental health and learning needs
• Promoted independence and followed safeguarding procedures

Croupier - Grosvenor Casino

(2022-07)

• Managed gaming tables in high-pressure environments
• Ensured fairness, safety and regulatory compliance

Food & Beverage Host - Grosvenor Casino

(2021-06 - 2022-07)

• Maintained safety standards and handled customer issues

Tutor - Private Home Tuition - Southend-on-Sea

(2019-09 - 2021-06)

• Delivered personalised learning support
• Helped students build confidence and academic skills

Shop Assistant - The Rockery

(2016-06 - 2019-09)

• Managed stock, customer service and staff support

A Levels - Business Studies, Media Studies, Psychology - Southend High School for Girls (2014-09 - 2021-07)

GCSEs - English Language, English Literature, Maths, History, Media Studies, Economics, Spanish - Southend High School for Girls (2019)