Cath Ball

I am a keen, hardworking, and reliable person. Having been a single parent for many years I have many transferable skills such as budgeting, planning and organising, time management, disciplinary skills and problem solving. Over recent years I returned to education and gained several qualifications studying around my family.

Most recently I completed a master's degree in international accounting and finance which was challenging but interesting. I enjoy a challenge and love learning new skills. I currently work full time as a HR and payroll assistant.

HR & Payroll Assistant - Bay Cleaning Solutions Swansea - Swansea

(2025-06)

• Create and maintain employee files
• Maintain HR database including updating holiday and sick leave
• Assist with monthly payroll on excel ready for the accountant to process
• Deal with payroll queries
• Create bimonthly newsletters

Accounts Administrator - Fresh Estate and Letting Agents

(2023-10 - 2025-06)

• Bank reconciliation
• Processing payments and receipts
• Processing and paying Invoices
• Handling tenant, landlord and contractor's accounts
• Using AgentOS and Microsoft Office
• Answering queries by telephone and email
• Relevant administration duties including paperwork and filing

Customer Advisor - Gorseinon Post Office, Swansea - Swansea

(2012 - 2022)

• Provide a wide range of services offered at the post office. Showing excellent customer services at all times
• Selling stamps and dealing with letters and parcels
• Paying out pensions and benefits
• Balancing all stock and cash
• Banking and savings services. Accepting bill payments
• The ability to handle cash and information responsibly
• Travel services, such as checking passport applications and selling travel insurance and foreign currency

Brondeg Post Office, Swansea - Swansea

(2003 - 2004)

Mumbles Post Office, Swansea - Swansea

(1993 - 2000)

Post Office Counters Ltd

(1988 - 1993)

MSc - International Accounting and Finance - Swansea University (2022 - 2023)

BA (Hons) - Combined Social Sciences - Open University (2009 - 2014)

AAT - Swansea College (2008 - 2010)

GCSE - Pentrehafod Comprehensive School (1988 - 1988)