Catherine Mcquaid

Reliable and hardworking professional with over ten years' experience across the care, customer service, and personal service sectors. Experienced in supporting individuals, working as part of a team, and maintaining high standards in fast-paced environments. Known for strong communication skills, empathy, and a responsible approach to work. A motivated mother of two who brings commitment, resilience, and a positive attitude to every role.

Support Worker at Clough Valley Care (2022-01 – Present)

• Provide personal care and practical support to service users in line with individual care plans
• Assist with daily routines including washing, dressing, meal preparation, and medication prompts
• Offer emotional support and companionship to promote wellbeing and independence
• Maintain accurate records and report changes to senior staff where required
• Work closely with families, colleagues, and healthcare professionals
• Follow safeguarding, health & safety, and confidentiality procedures

Support Worker at Enable Care (2021-01 – 2022-12)

• Supported individuals with a range of needs
• Assisted with maintaining a safe and comfortable living environment
• Encouraged independence and social interaction
• Built positive relationships with service users and colleagues

Hairdresser at Self-Employed / Salon Based (2013-01 – 2021-12)

• Delivered professional hairdressing services in a busy salon
• Built strong client relationships
• Managed bookings, scheduling, and timekeeping
• Maintained hygiene and presentation standards

Customer Service Assistant at Gringos Pizzeria (2010-01 – 2012-12)

• Served customers in a fast-paced environment
• Took orders, handled payments, and customer enquiries
• Worked as part of a team to deliver efficient service

GCSE in English Language

GCSE in Mathematics