Catherine Sparrow

Motivated and reliable with supervisory experience including teamwork with excellent organisational skills in work and social context.

Part Time Shop Assistant / Service counter - Tesco - Supermarket

(2017-07 - 2020-03)

Customer Assistant on the Service Counter. The Counter involved the Meat and the Fish section.

• Pricing all stock for particular items that the customer would like
• Working on the tills and stocking-taking

Volunteer - British Heart Foundation

(2017-02 - 2017-07)

Part Time Shop Assistant / Customer Service Desk - B & M - Supermarket

(2016-05 - 2017-02)

• Serving Customers on the tills and helping with Refunds
• Filling shelves, pricing and stock-taking

Part Time Kiosk Operator - Morrisons - Supermarket

(2011-09 - 2016-05)

• Looking after the kiosk with stocking cigarettes, working on the lottery machine and scratch cards
• Helping customers with queries
• Help on the tills and the self service tills
• Recording news papers

Volunteer - Francis Hospice Shop

(2011-01 - 2011-01)

Temporary Sales Assistant / Home Section - British Home Stores - Retail Shop

(2010-01 - 2011-01)

• Taking payments on the till, filling stock, pricing up items
• Working in the Lighting Department looking for particular items on the computer for details of products

Full Time Assistant / Food Dept. - Marks & Spencers - Retail Shop

(2004-05 - 2010-01)

• Filling Shelves in the early morning
• Sorting my own section out with stock, pricing and tiding up
• Helping customers with their enquires, working on the tills and also collect by car
• Recording waste and stock-taking

Customer Service Supervisor - Wickes - DIY

(2004-01 - 2004-05)

Taking the position of supervisor of the front desk area.

• Taking responsibility of staff, customer queries and orders
• Working on the tills
• Cashing up
• Paperwork was also involved
• Shift hours were taken upon

Assistant Manager - Robert Dyas - Ironmongery

(1997-12 - 2004-01)

Taking control and responsibility of the shop.

• Care of the branch paperwork e.g. invoices, price changes or stock update on the computer system
• Cashing all the tills
• A Key holder
• All procedures in security and Health & Safety
• Setting up Window displays

Full Time Shop Assistant / Senior Staff - Wyevale/Cramphorns - Pet Shop/Garden Centre

(1992-01 - 1997-12)

• Book keeping, cashing up, working on the till
• Taking the responsibility of a higher position to over-seeing the shop
• Sorting out and organising any paperwork, displaying

Office Junior - Y.T.S. Clerical

(1988 - 1990)

Clerical Duties for different companies as an Office Junior. Worked for four different companies: 'Heraus Equipment Ltd.' 'Shape Advertising', 'Chris Evans Tropical Plants' and 'Clean Away'.

• Reception and the switchboard

GCSE - Brentwood County High School (1983-09 - 1988-06)

Y.T.S. Clerical - Brentwood Council Offices (1988 - 1990)

Telephone Techniques Course - British Telecom - Brentwood (1990 - 1990)

Customer Service & Retailing Skills Course - Cramphorns (1994 - 1994)

NVQ in Retail - Retail - Cramphorns / Wyevale (1996 - 1996)