Celeste Veazey

Dynamic and results-driven General Manager with extensive experience leading both front-of-house and back-of-house operations in fast-paced and high-end hospitality environments. Proven track record in team leadership, operational strategy, cost control, and delivering consistently high service standards. While I fully understand and manage the importance of administrative responsibilities, I also strongly value being present on the floor—maintaining visibility with guests and actively supporting the team.

I believe that a strong presence in service enhances both customer satisfaction and team morale. Known for creating a positive and professional team culture built on accountability, clear communication, and respect. Skilled in rota planning, supplier liaison, inventory control, and health & safety compliance.

I lead by example, with a focus on operational excellence, team development, and exceptional guest experience.

General Manager - The Table Café - Southwark

(2024-01)

• Full responsibility for daily restaurant operations
• Lead a large team across both FOH and BOH
• Manage rotas, supplier relationships, cost control, and training
• Ensure exceptional service standards and guest satisfaction

Assistant Manager - The Table Café - Southwark

(2023-01 - 2024-01)

• Supported GM in operational planning and staff oversight
• Took the lead on floor management, opening/closing, and customer concerns
• Assisted with hiring and onboarding new team members

Supervisor - The Table Café - Southwark

(2022-01 - 2023-01)

• Managed daily service and staff coordination
• Responsible for cashing up and shift reporting
• Supported stock orders and inventory tracking

Supervisor - Kricket - White City, Brixton & Soho

(2020-01 - 2022-01)

• Led shifts and ensured consistent service across multiple locations
• Oversaw FOH teams and trained junior staff

Waiter / Receptionist - Kricket - White City and Brixton

(2018-01 - 2020-01)

• Managed guest bookings and provided professional, welcoming service
• Worked across sites in White City and Brixton

Telephone Customer Service Agent - RSVP – Customer Care Team

(2018-01 - 2018-12)

• Delivered exceptional customer care via phone and email
• Handled a wide range of client queries and issues

Waiter - Café Hampstead

(2016-01 - 2017-01)

• Provided friendly table service in a busy local café
• Assisted with daily prep and closing duties

Waiter / Bartender - The Diner - Kensal Rise & Shoreditch

(2010-01 - 2013-01)

• Worked front and back of house in two locations
• Delivered both bar and table service in a high-volume setting

BA (Hons) - Actor Musicianship - Rose Bruford College