Ceri Osmond

I want to begin a career that I can work hard at and enjoy. I am punctual and trustworthy and feel I can offer a company/organisation an employee they can depend on. I like to work as part of a team and strive to succeed in everything I do.

I am very keen to train and learn all aspects of a job to the highest level. I feel my biggest strength is my willingness and my experience in person-to-person interactions. I feel I am smart in appearance and would like a company who reward their employees' hard work and determination.

I am currently studying my AAT level 2 from September 2022.

Invoice Administrator/estimator assistant - page automotive - Aldershot, Hampshire

(2022-02)

• Invoicing in a group role for many sites
• Requesting payments on numerous insurance portals
• Assisting the VDA in matching up the assessments ready for authorisation
• Dealing with and amending invoices when a query is raised

Bodyshop administrator - Drive Vauxhall - Aldershot

(2017-09 - 2022-02)

• Invoicing, scanning, liasing with insurance companies
• Dealing with account queries
• Covering lunch for front reception

Medical administrator/Dispenser - Integro Pharmacy

(2012-03 - 2017-09)

NVQ level 2 qualification gained

• Picking and ordering from prescriptions
• Dispensing from prescriptions
• Liaising with residential homes/nurses through email and occasionally telephone
• Updating medical history
• Setting up homes on the systems and generating their monthly administration records
• Writing and updating SOPS
• Generating reorders for homes medications
• Date checking and logging of fridge temperatures
• Helping the home with ideas on clinical governance for GPHC audit

Customer service representative

(2007-05 - 2014-06)

• Serving customers
• Handling money
• Stock control
• Merchandising
• Key handling
• Answering telephone and mail outs

Dental Nurse - OATLANDS DENTAL SURGERY

(2003-03 - 2007-09)

General Reception Duties

• Referrals to specialists
• Ordering supplies ad monitoring delivery
• Process invoices and organise payment
• Liaising with dental technicians
• Assisting the dentist in the surgery
• Infection control
• Record keeping
• Stock control
• Liaising with the patients

Data Entry Clerk - HSBC

(2002-11 - 2003-03)

• Stopping cheques
• Photocopying
• Faxing
• Checking and updating accounts
• Sending memos
• Scanning documents onto the database
• Answering the phone
• Customer service

Customer service - Welcome Break

(2002-05 - 2002-11)

• Stock replenishment
• Till operation
• Food hygiene
• Shift work

Saturday Supervisor - Stead and Simpson's

(2001-05 - 2002-05)

• Merchandising
• Refunds and Exchanges
• Deliveries
• Transfers
• Till operation
• Liaising with customers
• Telephone enquiries
• General supervisor duties
• Stock control
• Window displays

Saturday Assistant - Mann Countrywide

(1999-01 - 2001-05)

• Filling
• Photocopying
• Answering the phone
• Mail outs
• Dealing with customer enquiries
• Dead Filing
• Faxing
• Posting by using the franking machine
• Window displays

Certificate - English Language (GCSE's) - Guildford college of technology (2001-09 - 2002-05)

The Wavell School (1999-09 - 2001-05)

Cove Secondary School (1996-09 - 1999-06)