Cerys Rowe

I achieved a 2.1 BSc from The University of Sheffield where I focused on research methodologies and data analysis, highlighted in my dissertation “Information Processing in Statistics Anxiety”. This gave me the opportunity to familiarise and be confident in analysing complex data and deriving robust insights.

In addition to my academic achievements, I also have diverse work experiences which have sharpened my communication and interpersonal skills. My roles in customer service environments such as The Victoria Hotel and Marriott required high levels of communication, adaptability and organisational skills. Combined with my volunteer work in Sheffield Down Syndrome Support Group (SHEDS) and Mental Health Matters (MHM) Society, these experiences have challenged me in which I have gained confidence in working in stressful environments.

My travel experience has furthered my confidence and adaptability, broadening my cultural awareness and appreciation.

I have an extreme attention to detail which has grown throughout my studies, and have a passion in using new creative methods to support individuals. I am confident that my analytical abilities, academic background and enthusiasm for an Assistant Psychologist role. I look forward to pursuing my career in Clinical Psychology.

Experienced Bartender and Section Waiter The Victoria Hotel, Australia February 2024 - April 2024

• Delivered high-quality service in a fast-paced bar and restaurant setting
• Expertly crafted and recommended a variety of different drinks and cocktails for customers

Front Office Associate

Marriott St. Pierre Country Club & Hotel

September 2023 - February 2024

Managed guest interactions, complaints and inquiries, ensuring excellent customer service and maintaining confidential guest records

Bar Associate August 2022 - January 2023

The Golden Lion

Built customer relationships and provided recommendations, excelling in a high- pressure environment and multitasking

Customer Assistant August 2018 - September 2020 Waitrose

Efficiently handled inquiries, restocked, and managed checkout to facilitate positive customer experiences.

VOLUNTEERING

Sheffield Down Syndrome (SHEDS) November 2021 - May 2022

Attended monthly meetups to provide support and interact with children with DS and their family members

Encouraged and lead a small group of children with DS in activities to help with improving skills such as communication and independence

Mental Health Matters (MHM) Society September 2021 - June 2022

Organised and promoted events such as coffee mornings and games nights with the purpose of creating a safe space for individuals who suffer with mental health

Managed social media pages where I posted information on contacts for help and tips for better mental health, aiming to combat the surrounding stigma

Student Academic Rep

September 2021 - June 2022

Represented student concerns and communicated with the University faculty to devise solutions of improvement

Evolve Project February 2021 - June 2021

Worked as a team to develop and deliver presentations on wellbeing and healthy lifestyles to secondary school students

2.1 in BSc Psychology from The University of Sheffield