Chanel-nevaeh Wilson

I am a motivated and compassionate individual with a strong passion for working with children and delivering exceptional customer service. I thrive in fast-paced environments and enjoy taking on new challenges that help me develop both personally and professionally. I am a quick learner, a great listener, and a team player who approaches every task with positivity, reliability, and care.

Food and Takeaway Business Assistant - Self-Employed / Local Business - West Midlands

• Managed daily shop operations including opening, closing, and customer service.
• Prepared, cooked, and served food while maintaining high hygiene and safety standards.
• Handled cash and completed end-of-day reports.
• Ensured the shop floor met health and safety regulations.
• Participated in charity catering events representing the business professionally.

Nursery Nurse Assistant - Unicorn Nursery - Birmingham

(2022-06 - 2022-06)

Work Experience Placement

• Assisted nursery staff with daily childcare activities.
• Supported feeding, play, and nap routines for children and babies.
• Helped create a safe, nurturing, and stimulating environment.

Activity Instructor

(2026-06)

• Planned, organised, and delivered engaging recreational and educational activities for individuals and groups.
• Ensured the safety and wellbeing of participants by following health and safety procedures at all times.
• Supervised activities and provided clear instructions to encourage participation and enjoyment.
• Adapted activities to suit different ages, abilities, and individual needs.
• Built positive relationships with participants, providing encouragement and support to promote confidence and teamwork.
• Prepared, maintained, and stored activity equipment safely and efficiently.
• Monitored participant behaviour and responded appropriately to any incidents or concerns.
• Worked collaboratively with colleagues to deliver high-quality activity programmes and achieve organisational objectives.
• Maintained accurate attendance records and completed relevant documentation when required.
• Delivered excellent customer service by communicating professionally with participants, parents, and colleagues.

Volunteer - Women and Children's Food Bank

• Sorted and organised food donations.
• Prepared and distributed food parcels to families in need.
• Worked collaboratively with other volunteers to support community initiatives.

GCSEs - Sandwell Academy (2023)