Chanelle Ansell

I love taking on new challenges and being part of a great team. I am a highly motivated person who can work independently or as a loyal team member. I'm also a quick learner and can work well under pressure. When put in a position of responsibility, I work well and listen to other members of staff intently and I love meeting new people. I am passionate about learning new skills to develop more knowledge and build up on my qualifications.

Food and Beverage Assistant in The Lounge, Starbucks Barista at Ramada Hotel Birmingham Mailbox (2012-01 – 2015-12)

• Helped in the opening and closing operations of the restaurant and bar
• Meeting and greeting customers as they entered the bar and restaurant area
• Taking orders and making sure to pay attention to and extra details that may be added
• Taking meals back and forth from kitchen to tables
• Making sure that everything was ok with the customers meals once they had been received
• Making sure that all tables were presentable for the next party to take their seats
• Whilst working at the bar, made sure that the display of drinks was kept nice and tidy
• Help to keep overall standards of the restaurant maintain a high level of hygiene
• Maintained cleanliness of the work station
• Helped new employees get settled in and show them the day to day operations that go on
• Took orders and made sure that the different drinks were given to the right people at different hours
• Ensured Health and safety was to the highest standard in around the shop
• Helped to promote any new products to incoming customers
• Performed regular stock counts, making sure that we were not low on anything

Waitress at Strada Mailbox (2015-01 – 2016-12)

• Maintained a professional attitude towards the business
• Performed very well under pressure and made sure colleagues were doing the same
• Helped opening and closing the restaurant
• Checked that the restaurant was up to standards with hygiene and ensured customers were happy at all times
• Worked efficiently
• Stocked up the bar area and helped bartenders also make drinks when busy

In-store Trainer, Team Member at Starbucks Coffee, Upper Crust and WHSmith at Digbeth Coach Station (2016-01 – 2018-12)

Training for position of Team Leader for Starbucks Coffee. Working at Starbucks as an in-store trainer. I also worked in Upper Crust as a team member, to help them out whenever they get busy. Showing that I am good aspect to have on a team as I can work several job while keeping composure, always willing to lend a hand wherever I can and help associates get their work done.

• Always maintained a positive attitude
• Kept up with my training
• Managed different types of job roles within the same shift
• Can work under pressure
• Handle customer complaints
• Respect the work space, team members and management

Retail Associate and Jewellery Trained Associate at TK-Maxx Colliers Wood (2018-01 – 2022-12)

• Helped with opening and closing the store
• Trained on the tills so manage sales and customers
• Ensure the customers are happy at all times and to maintain the shop floor for the perfect shopping experience
• Trained in cash handling
• Worked efficiently
• Trained to work on the shop floor, fitting rooms, jewellery counter, tills and front door
• Always maintained a professional attitude
• Can work under pressure of busy peak times and handling customer complaints
• Trained to sell jewellery on the jewellery counter

GCSE – Green Wood Academy (2006-01 – 2011-12)

BTEC and A LEVEL – Joseph Chamberlain Sixth Form College / Birmingham Theatre School (2011-01 – 2014-12)