Bartender - 3D Leek - Leek, Staffordshire
(2023-11 - 2024-08)
- Customised drink orders based on customer preferences, demonstrating versatility and expertise.
- Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
- Resolved customer complaints with diplomacy, preserving the establishment's reputation for excellence.
- Trained new staff on bar operations, cocktail preparation, and customer service standards.
- Managed bar inventory, conducted stock takes, and placed orders to maintain optimal supplies.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
Waitress Assistant - leek bar and grill - Leek, Staffordshire
(2021-06 - 2024-08)
- Assisted customer needs by taking their food and drink orders with the highest quality of need
- Cash management using different methods of pay
- Provided great quality of customer service to increase customer satisfaction and customer retention
- Worked in a team to meet targets and help each other and the business be successful
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
Pot Washer - The Red Lion - Leek, Stafforshire
(2023-08 - 2024-04)
- Kept dishwasher in excellent, safe and efficient working order by conducting regular maintenance and inspections.
- Supported restaurant staff with waitressing, order taking and drink preparation.
- Placed kitchen items into correct storage units after washing and drying, ensuring proper availability for kitchen staff.
- Kept kitchen clean, hazard-free and sanitary by conducting regular deep cleans.
