Chantelle Bowman

I have experience in the retail and customer service industries as I have worked in department stores, in different areas all with a customer facing role giving me relevant skills needed including, problem solving, cash handling, till operating and phone operating. I answer customer complaints via an online system as well as by phone, this includes taking payments and issuing refunds via telephone.

Willing to relocate to: Huddersfield

Jewellery Assistant - John Lewis & Partners - Leeds

(2023-06)

• I am one of few trusted Partners working on the jewellery and watch counter.
• I have learned about metals and stones.
• I can answer questions regarding jewellery with confidence.
• I have taken part in stock takes and sale prep.
• I am trusted with high value sales and safe access.
• I am confident in contacting brand reps and third parties in regards to customer repairs.

Selling Partner/Customer Service Assistant - John Lewis & Partners - Leeds

(2021-01)

• Till operating/cash handling
• Jewellery Counter Assistant, dealing with sending off customer repairs, selling and dealing with jewellery company reps.
• Customer facing role
• Processing online and telephone orders
• Dealing with customer complaints online and face to face, also via telephone
• Attending to customer queries
• Jewellery counter assisting
• Stock take
• Phone operating
• Online assistance

Catering Assistant/Receptionist - Kirklees Active Leisure - Huddersfield

(2018-07)

• Welcoming duties including greeting guests, taking bookings and payment. Giving customers information about activities at all sites over the phone and face to face.
• Working in the kitchen, preparing and serving food. Ensuring kitchen and dining areas are clean at all times.
• End of the day closing and cashing up/banking procedures.

Operations Partner - John Lewis & Partners - Leeds, West Yorkshire

(2020-08 - 2021-01)

• Delivery and stock take
• Stock Replenishment
• Attending to customer queries
• Click and collect duties
• Tagging stock for loss prevention

Catering Assistant - John Lewis & Partners - Leeds, West Yorkshire

(2019-07 - 2020-08)

Level 3 food hygiene certified

• Preparing and serving hot and cold food
• Till operating and cashing up
• Regular training
• Cleaning duties
• Delivery and sock take

BA Hons - Events Management - Manchester Metropolitan University (2013 - 2016)

A Level - Huddersfield New College (2011 - 2013)

Newsome High School (2007 - 2011)