Chantelle Jeremiah

Compassionate Healthcare Support Worker with over 16 years' experience within Cardiff and Vale University Health Board. Experienced in supporting individuals with complex mental health needs, autism, learning disabilities and behaviours that challenge. Skilled in building therapeutic relationships, promoting emotional wellbeing, using positive behaviour support and de-escalation techniques, and working collaboratively within multidisciplinary teams.

Passionate about supporting children and young people to develop confidence, emotional regulation and independence through patient, person-centred support.

Healthcare Support Worker - Cardiff & Vale University Health Board - Cardiff and Vale

Over 16 years' experience across Acute Mental Health, Forensic Mental Health, Rehabilitation and Mental Health COVID services, together with experience as a Crisis Worker at Cardiff & Vale Sexual Assault Referral Centre (SARC).

• Supporting individuals with autism, learning disabilities, complex mental health needs and behaviours that challenge.
• Using Positive Behaviour Support and de-escalation techniques to reduce distress and promote safety.
• Recognising and reporting safeguarding concerns appropriately, maintaining accurate records and following Trust policies and procedures.
• Maintaining clear and accurate care documentation to support continuity of care.
• Working collaboratively with nurses, psychologists, occupational therapists, psychiatrists and other professionals.
• Building therapeutic relationships that promote emotional wellbeing, recovery and independence.

NVQ Level 3 - Health & Social Care