Chantelle Robinson

A reliable, driven, positive and hard-working individual with a wealth of administrative skills and experience. Passionate about administration and Legal processes. With keen organisation, communication and budgeting skills.

Ability to deal with customers. Adept with multiple programs and tools to streamline work. A detail orientated individual versed in processing work with accuracy and timeliness. An astute communicator and tactful problem-solver with excellent customer service ability.

A highly motivated person with excellent attention to detail, believing that good teamwork & individual efforts bring excellent results. I am willing to train if required and available for an immediate start.

Raising Family - Raising Family

(2019-01 - 2024-01)

Raising my family during this time

• Responsible for arranging doctors and hospital appointments
• Managing household finances
• Home schooling and supporting with additional learning
• Responsible for health and safety at all times

Administrative Assistant / Warehouse Assistant - DX

(2017-01 - 2018-01)

Responsible for working in a varied role here in a fast-paced environment

• Working with paperwork and filing the parcels into the correct areas
• Working in a team here and supporting colleagues as needed
• Loading the back of trucks and lorries
• Using cages to load trailers as required
• Responsible for health and safety at all times

Cleaner - ASDA

(2017-01 - 2018-01)

Working as a general cleaner and touchpoint cleaner during this time with a range of responsibilities

• Responsible for cleaning floors and the back areas and using the brush and mop as needed to clean the floors
• Using the Buffing machine for the hard floors and the scrubber dryer
• Cleaning the Staff facilities using specialist cleaning
• Changing the bins inside and recycling as needed
• Using a range of chemicals, detergents and solvents
• Working to company standards and adhering to health and safety

Customer Service / Administrator - AM 2 PM Ltd

(2006-01 - 2007-01)

• Greeting customers and colleagues and directing them to the correct services
• Handling telephone calls and dealing with enquiries. Requiring excellent listening skills and the ability to remain calm and diffuse any issues the customers were experiencing.
• Updating inhouse documents and paperwork. Involving using my business admin skills to respond in a professional manner. Filing, photocopying and completing general office admin duties, prioritising my workload to suit the business.
• Making bookings and, scheduling appointments using our in-house diary system.

Data Entry/ Administration - Barclays Bank

(2005-01 - 2005-12)

• Responsible for dealing with customers personal details and inputting these into the inhouse database
• Sorted and organised different types of information by document type, personnel or location.
• Typing information as needed
• Supported staff with administrative needs for photocopying and filing.
• General Administration duties as needed

Maths Functional Skills Level 2 - Dudley College

English Functional Skills Level 2 - Dudley College

Secondary Education - Secondary School