Chaotic Mushroomsz

Motivated and reliable individual with retail and customer service experience gained through volunteer and temporary roles. Strong communication skills, able to work independently and as part of a team, with experience in stock organisation, merchandising, and maintaining high shop standards. Quick to learn, well organised, and committed to providing excellent customer service.

Sales Assistant (Volunteer) at Oxfam (2023-08 – 2024-12)

• Provided friendly and professional customer service, assisting with enquiries and purchases
• Maintained a clean, organised, and welcoming shop environment
• Restocked and replenished merchandise to ensure displays remained appealing
• Assisted with visual merchandising to enhance product presentation
• Promoted Oxfam's mission and campaigns to customers
• Processed donations and ensured items were suitable for sale
• Followed health and safety procedures to maintain a safe workplace
• Worked collaboratively with a team to support daily shop operations

Sales Assistant (Christmas Temp) at Damaged Society (2025-11 – 2026-01)

• Delivered friendly and professional customer service during a busy retail period
• Assisted customers with product enquiries, pricing, and sales
• Organised and maintained stock, ensuring items were displayed neatly by size
• Supported restocking and replenishment of merchandise
• Gained basic till knowledge and confidence through supervised practice
• Helped with opening and closing duties, ensuring store cleanliness
• Followed health and safety procedures at all times
• Contributed to visual merchandising and overall store presentation

BTEC Level 3 in Art and Design – Loughborough College (2022 – 2024)

Mathematics – Loughborough College (2022 – 2024)

Level 2 in Creative iMedia – Martin High School (2017 – 2022)

Art and Design – Martin High School (2017 – 2022)

English Literature – Martin High School (2017 – 2022)

English Language – Martin High School (2017 – 2022)

Spoken English – Martin High School (2017 – 2022)

Design & Technology – Martin High School (2017 – 2022)

History – Martin High School (2017 – 2022)

Mathematics – Martin High School (2017 – 2022)