Charles Tchoula

Accomplished Business Development professional with over 10 years of experience across property, facilities management, security, education and tech. Confident in ability to effectively perform the full B2B sales cycle, negotiate high-value commercial agreements and build long-term relationships with decision makers. Equally effective working independently and collaboratively across a range of commercial environments. Committed to lifelong learning and contributing to team success.

Head of Business Development - Rentable Rentall

(2022-05)

• Maintain a strong pipeline property stock and new business clients by generating new opportunities through targeted cold outreach, networking events, and referrals.
• Build and maintain relationships with landlords, developers and property partners to secure a broad property stock, ranging from individual units to entire apartment buildings.
• Develop new client relationships with supported-living providers, serviced-accommodation operators, care homes, social-housing companies and housing associations, including West Midlands Housing and National Family Support Service.
• Engage prospective clients, establish their requirements and confirm commercial interest before passing qualified opportunities to account managers for onboarding and ongoing management.
• Lead and train a team of account managers across on boarding, client engagement, booking property viewings, negotiation and overall account management.
• Improve sales processes and commercial procedures to support revenue growth and operational efficiency.

Account Manager - Rentable Rentall

(2021-04 - 2022-05)

• Generated new business clients and onboarded supported living providers, serviced accommodation operators and care homes, granting access to Rentall's private property portal and guiding them through available stock.
• Managed ongoing client relationships, regularly reviewing current property requirements and identifying suitable opportunities.
• Proactively followed up with clients when matching properties became available and supported negotiations through to agreement.
• Conducted property viewings and managed the commercial tenancy process through to completion.
• Negotiated rental agreements averaging £4,000 in fees, with multi-unit contracts exceeding £20,000.

Business Development Manager - MPDFM

(2019-06 - 2021-04)

• Generated new business across security, and facilities management services.
• Built relationships with senior decision-makers across commercial and public-sector organisations, such as Hyatt Regency and Hilton hotel.
• Managed the sales process from prospecting and client meetings through to proposals, negotiation and close.
• Completed tender submissions and commercial proposals to win contracts valued up to £120,000 annually.
• Grew key accounts by increasing service uptake, strengthening retention and identifying additional revenue opportunities.

Business Development Manager - CodeVerse

(2017-08 - 2019-06)

• Focused exclusively on client acquisition and account development, with candidate sourcing and delivery managed by a separate recruitment team.
• Generated new business and secured commercial recruitment agreements across the tech sector.
• Built and maintained a consistent pipeline through proactive cold outreach, networking events and face-to-face meetings with prospective clients.
• Developed relationships with senior decision-makers across enterprise and corporate organisations.
• Managed and grew commercial accounts with organisations including Amazon, Morgan Stanley, Cognizant, NatWest and GSK.
• Negotiated individual commercial agreements valued between £46,000 and £138,000.
• Worked closely with delivery teams to fulfil client requirements, maintain service quality and support long-term client retention.

Sales & Recruitment Manager - SCCD Training & Recruitment

(2015-05 - 2017-08)

• Led a team of three sales consultants responsible for generating enrolments on privately funded courses.
• Won new school clients through cold outreach, creating job opportunities for teachers and teaching assistants.
• Managed key school accounts while overseeing consultant performance and placement activity.
• Delivered coaching, target management and performance reviews to improve sales activity, team productivity and company revenue.

Sales Consultant - SCCD Training & Recruitment

(2012-10 - 2015-05)

• Sold privately funded adult-learning courses valued at up to £5,000 using a consultative sales approach.

BTEC Level 3 Extended Diploma - Business