Customer service agent - G4S
(2025-06)
- Taking calls from customers to support them with their benefits
- Rearranging appointments at the Job Centre
- Handing customers' data and ensuring that it is always up to date
- Solving customers' issues and giving them excellent service
Games Design Lecturer - Axis Recruitment
(2025-03 - 2025-05)
- I guarantee that all my lesson content is available and accessible to my learners anytime
- Ensured all students were given appropriate support within lessons, checking that they understood the contents of the experience and aiding them in completing tasks
- Give learners constant feedback on their work to ensure they get the best possible grade and check to understand the lesson's content
- Teaching learner's different areas of game design to enable them to get the best outcomes
- Ensured all students were motivated to continue their work and gave them creative criticism
Cover supervisor - Teach195 and Milk Education
(2024-10)
- Supervise pupils in completing work left by teaching staff on short-term absences
- Ensuring all pupils are on task and their behaviour is always acceptable
- Adapting my teaching style to the subject that I will be delivering
Customer Service Advisor - Blue Arrow Capita
(2024-06 - 2024-10)
- Taking payments from customers
- Updating customer data and ensuring it is kept up to date
- Give customers the correct information and give them support when needed
SEND Support Practitioner - Reed-Manchester College
(2022-09 - 2024-03)
- Motivating and encouraging learners within the classroom
- Ensuring SEND learners complete objectives within and out of the classroom
- Making learning accessible for SEND learners by breaking down tasks they need to do
- Keeping track of learners' progress and achievements
- Preparing SEND learners to become independent and ready for adulthood
- Attending EHCP review meetings to review SEND learners' outcomes
Cover supervisor - Tradewind
(2021-06 - 2022-09)
- Supporting SEND pupils on a 1-to-1 basis and ensuring their needs are met
- Manage pupils' behaviour within the classroom and ensure it is always maintained
- Cover lessons and ensure that all tasks are done
- Ensuring pupils understand the contact of the lesson by breaking it down and reiterating it to a level they can understand
Learning Resource Coordinator - Oldham College
(2022-01 - 2022-06)
- Managing the running of the Learning Resource Centre and ensuring that we are giving the best service possible
- Promoting use the development and use of learning and information technologies
- Ensuring all learners' behaviour meets the college expectations
- Delivering outstanding support to learners and staff within and outside the LRC
- Run the student hive web page and update it with new information and design
- Collaborating with other staff on new ways to improve the learner experience
I Learn Learning Facilitator - Reed-Hopwood Hall College
(2021-09 - 2021-12)
- Responsible for supporting learners in their independent studies
- Ensuring that all learners' behaviour is maintained at a good standard
- Assisting learners with IT issues they may have and finding a solution to solve the issue
Learning Facilitator - Reed-Manchester College
(2021-05 - 2021-07)
- Covering lessons for teachers who may be absent or have cover sub-groups due to COVID-19
- Ensuring all learners are completing assignments that have been given to them
- While covering work, I must ensure that behaviour is acceptable and maintained
- Also, supporting learners with their assignment work
Teacher of Interactive Media and Games - UTC@MediaCityUk
(2020-09 - 2021-03)
- I taught years 12 and 13 on Pearson BTEC Level 3 in Interactive Media and Games
- Deliver lessons and ensure all learners are engaged within the classroom
- Create creative lesson resources for unit work and ensure a good exemplar, ensuring the modelling quality is at a good standard
- Experience teaching online due to COVID-19 and being able to create engaging lessons
Games Development Tutor Placement - Hopwood Hall College
(2018-11 - 2020-06)
- Taught level 2 and 3 Games Development students
- Responsible for creating effective lesson plans and well-time tasks suitable for the student's current level
- Developed resources for student's unit/project work, ensuring it was current and assessable towards student's needs
Trainee 3D Artist - EON Reality
(2014-09 - 2015-07)
- Trainee 3D artist, virtual reality applications for clients and communicating with them on what they want in their form
- Completed by using an in-house engine to develop the app and ensuring any 3D assets work within the in-house engine for the application
Technical Assistant - Dark Cleo Productions
(2014-10 - 2018-12)
- In this role, I worked around the country at expos such as Play Expo and Film and Comic Con owned by Show Masters
- I created promotional materials for social media, expedition posters, and live streams like Twitch
