Charlie Maisey

I am a positive and hard-working individual, who is focused on providing an exceptional standard customer service and delivering an outstanding guess experience. I am reliable, responsible and confident in managing challenges, working under pressure and leading a team to achieve successful outcomes.

Domestic Cleaner - Self Employed

(2023-07)

Providing a reliable, trusting and professional customer service; maintaining high standards of cleaning and paying close attention to detail.

• Maintaining sound product knowledge to ensure chemicals are used safely, effectively and as per instructions
• Prepare and issue invoices and schedule each visit
• Completing change overs for AirB&B customers; working as pace but ensuring welcoming finishing touches are in place

Clinical Nurse Specialist - Eximius Live-In Support

(2022-09 - 2024)

• Develop and improve care plans, risk assessments and incident report systems and effectively cascade new processes into each department
• Review and update clinical policies and implement all required changes across each team
• Meet new clients with the aim of starting new care packages

Community Nurse - King Park Community Nurse Team

(2021-09 - 2022-09)

Working autonomously often under pressure: using one's own skills and initiative, to deliver clinical care to service-users in the community.

• Completing clinical assessments, updating care plans and ensuring accurate record keeping was completed
• Electronic Systems in place which required I.T proficiency

Care Service Manager - Active Care Group

(2012-06 - 2021-09)

Training Personal Care Assistants (PAs) to provide care for clients with complex needs (Specialising in Spinal Cord Injury and other Neurological Conditions) in the community.

• Attending Continuing Health Care Reviews and assisting with Decision Support Tools; providing evidence and supporting the needs of each client
• Liaising with Continuing Health Care and Social Services; highlighting risks or issues to these services and working in conjunction to find a resolution
• Completing New Client Assessments and establishing new packages of care within the business
• Managing my own client case load and Personal Care Assistants, ensuring Risk Assessments and Personal Care Plans are up to date and meeting client's care needs- Contact calls, Visits and Document Reviews completed as per CQCs requirements
• Liaising with members of the Primary Care Trusts/Multi-Disciplinary Team and acting as an advocate for each client
• Field based role, meaning that I work autonomously; I am required to be self-motivated and work with minimal direct supervision

Personal Care Assistant - Active Assistance

(2010 - 2012)

Providing care to a client with Cervical 6 tetraplegia in the community.

Staff Nurse - Avon Ward (Acute Spinal Injury) - The Duke of Cornwall Spinal Injuries Unit

(2008 - 2010)

• Attending Goal Planning Meeting as a member of the Multi-Disciplinary Team; assisting clients to set and achieve rehabilitation targets
• Meeting the needs of clients with high level tetraplegia requiring respiratory support, including ventilator dependent clients
• Education, rehabilitation and client training

Advanced Diploma - Adult Nursing (2008)

A Levels - Media studies and English literature (2005)

AS Level - Psychology (2004)