Charlie Ollis

A proactive and motivated individual with strong organisational, communication, and analytical skills. Currently studying A Levels in Business, Law, and Criminology, and keen to build a career within a structured business environment where I can learn, develop, and contribute to meaningful outcomes.

Experience across retail, hospitality, and agriculture has strengthened ability to work under pressure, manage competing priorities, and deliver excellent customer service. Thrives in fast-paced, people-focused roles and enjoys taking responsibility, solving problems, and supporting team objectives. Growing interest in project management, particularly in planning, coordination, and ensuring tasks are completed accurately and on time.

Particularly interested in sales, business administration, and marketing, where I can combine communication skills, customer understanding, and enthusiasm for helping businesses grow. Eager to gain hands-on experience, develop professionally, and progress within a company while earning and learning.

Customer Assistant at Tesco Express (2025-08 – Present)

• Strengthened sales awareness by engaging with customers, understanding their needs, and recommending products or directing them to suitable options.
• Developed strong customer communication through daily interactions, ensuring shoppers received clear, friendly, and helpful support.
• Built administrative accuracy through precise cash handling, till operation, and completing tasks with attention to detail.
• Enhanced marketing insight by maintaining well-presented shelves, supporting product visibility, and understanding how store layout influences customer behaviour.
• Demonstrated project support skills by managing stock rotation, coordinating tasks during busy periods, and ensuring deadlines were met for store standards and replenishment.
• Performed reliably in fast-paced conditions, showing strong time management, resilience, and the ability to prioritise tasks effectively.

Farm Hand at Salwick Hall Farm (2021-12 – Present)

• Supported the seasonal sales of Christmas turkeys by engaging directly with customers, answering enquiries, and helping them choose the right products for their needs.
• Developed strong sales skills by building rapport, understanding customer requirements, and ensuring a smooth and positive purchasing experience.
• Processed payments and managed customer orders accurately during busy periods, proving reliability and professionalism.
• Assisted with stock control, product preparation, and maintaining an organised sales area to ensure efficient service and high customer satisfaction.
• Worked independently and as part of a small team, showing initiative, problem-solving ability, and confidence in a customer-facing environment.
• Demonstrated strong dedication by consistently working early mornings to care for livestock, showing reliability, discipline, and a commitment to completing essential tasks to a high standard.

Front of House Member at Pickled Goose (2025-01 – 2025-08)

• Delivered consistently high standards of customer service in a fast-paced restaurant environment.
• Welcomed and engaged with customers in a professional and approachable manner, ensuring a positive dining experience.
• Worked collaboratively with kitchen and front-of-house colleagues to ensure efficient service delivery.
• Responded promptly and effectively to customer queries and requests.
• Contributed to maintaining a welcoming, clean, and well-organised front-of-house area.
• Built positive rapport with customers, resulting in frequent positive feedback regarding service quality and engagement.

A Levels in Business – Cardinal Newman College A Levels in Law – Cardinal Newman College A Levels in Criminology – Cardinal Newman College

GCSEs in Maths – Carr Hill High School (2024-07)

GCSEs in English Language – Carr Hill High School (2024-07)

GCSEs in English Literature – Carr Hill High School (2024-07)

GCSEs in Science – Carr Hill High School (2024-07)

GCSEs in History – Carr Hill High School (2024-07)

GCSEs in Religious Studies – Carr Hill High School (2024-07)

GCSEs in PE – Carr Hill High School (2024-07)

GCSEs in Art – Carr Hill High School (2024-07)