Charlie Ryan

A reliable and hardworking individual with working experience in customer service obtained through roles such as sales assistant, waiter, kitchen member and bartender. Always punctual and committed to the responsibilities given. A person who understands the importance of Health & Safety guidelines in the workplace.

Well-versed in helping customers make decisions, anticipating their needs, and taking their preferences into account. Works effectively as a part of a team but also without a supervision. Looking for a suitable role within an established organisation that provides appropriate support to staff.

Event Staff - CGC Caterers, York Racecourse - York Racecourse

(2024-07)

Working 5-10 hour to cover fast paced shifts. Reason for looking to leave: I am wanting more stable employment with regular shifts.

• Set, clean, and clear tables
• Serving customers
• Kitchen portering
• Serving customers on till
• Organizing stockroom

Sales Assistant - One Beyond - Monks Cross, York

(2023-06 - 2024-06)

Working in a fast paced, new store at busy York retail outlet. Reason for leaving: wanted more variety than just till work.

• Serving customers on the till, taking cash and card payment
• Dealing with customer queries and requests
• Replenishing stock on shop floor
• Dealing with deliveries
• Keeping shop floor, clean, tidy and safe

Picker & Packer - IPS (York) - York

(2022-08 - 2022-10)

Worked on a production line within the Nestle factory, 5 days per week. Reason for leaving: became too unpredictable shift times.

• Checked for damaged and missing items
• Worked effectively without supervision and successfully followed instructions
• Implemented problem-solving skills when equipment broke down, such as making boxes instead of the machine
• Reported to the supervisor and worked effectively in collaboration with him when needed

Volunteer - Joseph Rowntree theatre

(2022-09 - 2022-12)

• Greeted guests at theatre doors
• Showed them to their seats
• Help solve customers' queries
• Time management to adhere to show time cues
• Gave out food for the audience if there were long wait times

BA - Acting & Creative Performances - Northampton University (2019 - 2022)

BTEC - Performing Arts - York College (2015 - 2019)

BTEC - IT Functional Skills - York College (2015 - 2019)

GCSEs - History, English Language, Maths - St. Aidan's CE High School