Charlotte Holmes

Compassionate and experienced Health and Social Care Support Worker with over 10 years of experience supporting individuals with complex health needs including dementia, palliative care and mobility challenges. Skilled in providing person-centred care, medication administration, stoma and catheter care, and reablement support. Dedicated to promoting dignity, independence, and wellbeing while working effectively within multi agency care teams.

Crisis Care Support Worker - Crisis Team

(2021-11)

Provide high-quality care to individuals requiring urgent support in the community.

• Assist with personal care including bathing, dressing, grooming and toileting.
• Support individuals with stoma care and catheter care.
• Administer prescribed medication and monitor dosages in line with care plans.
• Carry out basic health checks and monitor patient wellbeing.
• Assist with wound care and maintaining skin integrity.
• Support reablement programmes to help individuals regain independence.
• Assist with meal preparation and feeding where required.

Waitress - Mama's Kitchen

(2017-01 - 2018-01)

• Provided friendly and professional customer service in a busy restaurant.
• Took customer orders and delivered efficient table service.
• Assisted with food preparation and kitchen organisation.
• Followed food hygiene and safety regulations.
• Handled cash and card payments accurately.

Family Carer

(2015-09 - 2018-01)

• Provided daily care for a family member diagnosed with vascular dementia.
• Supported personal care, meal preparation and daily routines.
• Provided emotional support and companionship.
• Ensured safety and comfort while supporting changing health needs.

Night Care Assistant - Orchard Care Home, Fleetwood Hall

(2010-03 - 2014-03)

• Supported residents with dementia, Parkinson's disease and other health conditions.
• Assisted residents with eating, drinking and personal care.
• Used hoists and mobility equipment safely.
• Maintained care plans and completed required paperwork.
• Assisted with activities to support wellbeing and engagement.
• Accompanied residents to appointments when required.
• Supported infection control, cleaning and laundry duties.
• Promoted independence, dignity and respect for all residents.

Level 3 Health and Social Care - Health and Social Care - Blackpool and The Fylde College (2016)

EDI Dementia Diploma - Dementia Care - Blackpool and The Fylde College (2016)

NVQ Level 2 - Employment Responsibilities and Rights in Health and Social Care

Key Skills - Maths and English

GCSEs - 11 Subjects Passed