Business Ops & Resilience
Send a job offer directly to this candidate
I’m a business operations and executive support professional experienced in leading the structures that keep organisations resilient, efficient and well-supported. My background spans operational resilience, business continuity planning, and office management, with a focus on maintaining stability and driving continuous improvement across teams and functions.
I thrive in fast-moving environments where clarity, calm, and structure are essential. I’ve supported senior leaders and cross-functional teams to deliver transformation initiatives, strengthen governance, and embed effective operational processes that ensure business continuity and performance.
Known for being proactive, organised, and quietly influential, I bring a balance of strategic oversight and hands-on delivery. Whether coordinating resilience planning, managing office operations, or driving business-wide improvements, I focus on creating dependable systems and confident teams that enable long-term success.
Business Ops & Resilience AVP @ Deutsche Bank AG - 2017-2025
Contributed to the strategic alignment and continuous improvement of operational functions within a complex global banking environment. Acted as a business partner to senior leaders, delivering insights, policy guidance, and project coordination across multiple locations and departments.
Executive Assistant @ Deutsche Bank AG - 2016-2017
Supported Chief Operating Officer/Chief Financial Officer with complex international diary and travel planning, ensuring operational continuity and timely delivery of sensitive reports and high-level documentation.
Ops Manager - Ico Design Consultancy - 2007-2015
Managed all administrative and operational aspects of a busy creative design studio, including financial systems, resourcing, project scheduling, and supplier relationships.
BSc Pyschology, 2:1
Birkbeck, University of London
